Oracle Workflow Developer's Guide
Release 2.6.3.5
Part Number B12161-02
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Glossary
Resolving Customization Issues
If you encounter a problem when customizing a seeded workflow, event, or subscription, you should:
Provide the Support analyst with the modified Workflow definition file or event or subscription definition, and where possible, identify the exact step where the problem occurred.
Provide the Support analyst with results of running the unmodified seeded Workflow or subscription.