Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Structure
• Related Documents
• Updated Terminology
• Conventions

What's New in Enterprise Manager 10.2

Part I General Grid Control Features

1 Introduction

• Quality of Service: Bridging the Business with IT Infrastructure
• • Extended Application Server Management
• Lowering Management Costs Through the Grid
• • Knowing What You Have and What You Are Running
  • Certified Configurations: Bringing Harmony to an Ever-Changing Data Center
  • Error-Free Automated Provisioning: Linux, RAC, Certified Images, Patches, Upgrades
  • Patch Management
• Management for the Complete Oracle Grid Environment
• • Extensions and Management Plug-ins
  • Oracle Integrated Management Partnerships
• Conclusion

2 Setting Up Enterprise Manager

• Grid Control Setup
• • Roles
  • Administrators
  • • Super Administrator Account
    • Administrator Account
  • Notification Methods
  • Patching Setup
  • Blackouts
  • Registration Passwords
  • Management Pack Access
  • Monitoring Templates
  • Corrective Action Library
  • Management Plug-ins
  • Client System Analyzer in Grid Control
• Grid Control Preferences
• • General
  • Preferred Credentials
  • Notification
  • • Notification Rules
    • Notification Schedule
  • Target Subtabs

3 Licensable Management Options

• Oracle Management Packs
• • Oracle Database Management Packs
  • • Oracle Database Diagnostics Pack
    • Oracle Database Tuning Pack
    • Oracle Database Configuration Management Pack
    • Oracle Database Change Management Pack
  • Oracle Application Server Management Packs
  • • Oracle Application Server Diagnostics Pack
    • Oracle Application Server Configuration Management Pack
  • Oracle Standalone Management Packs
  • • Oracle Configuration Management for Non-Oracle Systems Pack
    • Oracle Provisioning Pack
    • Oracle Service Level Management Pack
• Oracle Management Plug-ins

4 System Monitoring

• Systems Monitoring: Breadth and Depth
• Monitoring Basics
• • Out-of-Box Monitoring
  • • Metric Thresholds
  • Alerts
  • Notifications
  • • Customizing Notifications
  • Corrective Actions
  • Blackouts
• Monitoring Templates
• User-Defined Metrics
• Accessing Monitoring Information

5 Group Management

• Introduction to Groups
• Managing Groups
• • Group Home Page
  • Group Charts Page
  • Group Administration Page
  • Group Members Page
  • System Dashboard
• Out-of-Box Reports
• Redundancy Groups

6 Managing Deployments

• Deployments Overview
• Hardware and Software Configurations
• • Collected Configurations
  • Viewing Configurations
  • Comparing Configurations
  • The Enterprise Configuration
  • • Viewing the Enterprise Configuration
    • Searching the Enterprise Configuration
  • Client Configurations
  • • Client System Analyzer in Grid Control
    • Client System Analyzer Deployed Independently
  • Accessing Configuration Pages in Grid Control
• Patching
• • Accessing Patching Pages in Grid Control
  • Patching Oracle Software
  • Linux Host Patching
  • Managing Critical Patch Advisories
  • • Applying Critical Patches in Offline Mode
    • Accessing Critical Patch Advisories Pages in Grid Control
• Cloning
• • Accessing Cloning Pages in Grid Control
  • Cloning Oracle Homes
  • Cloning Databases
  • Cloning Real Application Clusters
  • Out-of-Box Clonable Oracle Homes
  • • Downloading Clone Support Files
• Provisioning
• • Accessing Provisioning Pages in Grid Control
  • Provisioning the Operating System
  • Provisioning the Software Library
  • Cloning Gold Images
  • Provisioning Concepts
• Policy Management
• • Accessing Policy Management Pages in Grid Control
  • Out-of-Box Policies
  • Customizing Policies
  • • Defining Corrective Actions
    • Using Templates for Monitoring
  • Investigating Policy Violations
  • Assessing Security
  • Policy Violations Reports

7 Information Publisher

• About Information Publisher
• Out-of-Box Report Definitions
• Custom Reports
• • Creating Custom Reports
  • Report Parameters
  • Report Elements
• Scheduling Reports
• • Flexible Schedules
  • Storing and Purging Report Copies
  • E-mailing Reports
• Sharing Reports

8 Job System

• What Is a Job?
• • What Are Job Executions and Job Runs?
  • Differences Between Job Executions and Job Runs
• Using and Defining Jobs
• Analyzing Job Activity
• Jobs and Groups
• Sharing Job Responsibilities
• Job Library
• Job Notifications
• Multitask Jobs

9 Extending Enterprise Manager

• Benefits of Extending Enterprise Manager
• Developing Management Plug-ins
• • About the Oracle Management Agent
  • Designing your Management Plug-in
  • Developing Your Management Plug-in
  • Validating the Plug-in
  • Packaging the Plug-in
  • Deploying the Management Plug-in
• Management Plug-in User Interface
• • Enhancing Default Target Home Pages with Real-Time Reports

10 Managing from Anywhere Using EM2GO

• Introduction to EM2Go
• • Mobile Security
  • Intuitive Interface
• Highlights of EM2Go
• • Notifications
  • Ad Hoc SQL and OS Queries
  • Performance Monitoring

Part II Managed Targets

11 Service Management

• Introduction to Services
• • Defining Services in Enterprise Manager
• Modeling Services
• • Availability
  • Performance and Usage
  • Setting Service-Level Rules
  • Monitoring Templates for Services
• Managing Systems
• • Creating Systems
  • Monitoring Systems
• Monitoring Services
• • Services Dashboard
  • System Topology
  • Service Topology
  • Reports
  • Notifications, Alerts, and Baselines
  • Service Performance
  • Monitoring Web Application Services
  • • Transactions
    • End-User Performance Monitoring
• Diagnosing Service Problems
• • Root Cause Analysis
  • Diagnosing Web Application Problems
  • • Interactive Transaction Tracing
    • Request Performance Diagnostics

12 Database Management

• Introduction to Database Management
• • Database Control Versus Grid Control
  • Database Home Page as the Management Hub
• Monitoring Databases
• • Assessing Database Performance
  • Diagnosing Problems Interactively
  • • Investigating a Wait Class
    • Viewing Top Activity
  • Diagnosing Problems Automatically
  • Using Additional Diagnostic Pages
  • • Top Consumers
    • Instance Activity
    • Historical SQL
  • Using Other Performance Tools
  • • Topology Viewer
    • Metric Baselines
    • Memory Access Mode
    • Hang Analysis
• Administering Databases
• • Managing Storage Objects
  • Using Database Configuration Features
  • Using Automatic Storage Management
  • Converting Single Instances to Real Application Clusters
  • Converting to a Locally-Managed Tablespace
  • Controlling Resources with Resource Manager
  • Tracking Statistics to Improve Database Performance
  • Using Oracle Scheduler
  • Working With Database Schemas
  • Managing Database Objects
  • XML Database Features in Oracle Enterprise Manager
  • Managing Users and Privileges
  • Managing Materialized Views
  • About Change Management
  • Using Advisors in Oracle Enterprise Manager
• Maintaining Databases
• • Using Backup
  • Recovery
  • Flashback Recovery
  • Backup and Recovery Settings
  • Managing Restore Points
  • Overview of Data Guard
• Additional Maintenance Features
• • Exporting and Importing Features
  • Cloning Databases or Transporting Tablespaces
  • Overview of Oracle Streams
  • Working with Software Configurations
  • Using Database Software Patching
• Monitoring Real Application Clusters
• • Cluster Cache Coherency
  • Cluster Interconnects
  • Cluster-Managed Database Services
  • Oracle Clusterware and High Availability

13 Application Server Management

• Out-of-Box Management Using Application Server Control
• Centralized Management Using Grid Control
• Automated Monitoring and Alerts
• Diagnostics and Historical Analysis
• • Diagnosing Performance Issues with Top Reports
  • Analyzing Historical Performance
• Monitoring Application Server Farms and Clusters
• Viewing Application Server Topology
• Complete Administration
• • Managing Configurations
  • Extensible Monitoring
  • Cloning and Patching the Application Server Environment
  • Backup and Recovery of the Application Server Environment

14 Oracle Collaboration Suite Management

• Visualizing Your Collaboration Suite Deployment
• • Collaboration Suite Services
  • • Service Monitoring
  • Collaboration Suite Systems
• Automated Collaboration Suite Monitoring and Alerts
• Oracle Collaboration Suite Root Cause Analysis
• Diagnosing Oracle Collaboration Suite Performance and Availability Problems
• Collecting and Using Collaboration Suite Client Configuration Data
• Oracle Collaboration Suite Reports
• Leveraging the Grid Control Management Framework
• Administration for Oracle Collaboration Suite Instances

15 Host and Third-Party Target Management

• Host Management
• • Monitoring Hosts
  • • Host Home Page
    • Host Performance Page
    • Host Configuration Page
    • Operating System Details
    • Hardware Details
    • Log File Monitoring
    • Program Resource Utilization Monitoring
    • File and Directory Monitoring
    • Hardware Monitoring for Dell PowerEdge Systems
  • Storage Resource Tracking
  • Host Administration
  • • Execute Host Command
    • Job System
    • Remote File Editor
    • Managing Host Deployments
• Third-Party Target Management
• • Support for BEA WebLogic and IBM WebSphere
  • Network Appliance Filer
  • F5 Load Balancer Switches

16 E-Business Suite Management

• Overview of the Grid Control Plug-in for Oracle Applications
• About Oracle Applications Manager
• Oracle Applications in Grid Control
• • Enabling the Oracle Applications Subtab
  • The Oracle Applications Page

Glossary

Index