Action: If your OracleAS Portal instance is version 9.0.2, 9.0.2.3, or 9.0.2.6, make sure you have followed the instructions for applying Patch 2778342 or 4045812 mentioned in the Oracle Application Server Upgrade and Compatibility Guide. If you are starting with version 3.0.9, follow the instructions on http://portalcenter.oracle.com/upgrades to upgrade to version 9.0.4. If you are running a different version, it is not supported by this upgrade installation. Contact Oracle Support Services.