| Oracle® Enterprise Manager Framework, Host, and Third-Party Metric Reference Manual 10g Release 2 (10.2) Part Number B16230-01 |
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View PDF |
| Oracle® Enterprise Manager Framework, Host, and Third-Party Metric Reference Manual 10g Release 2 (10.2) Part Number B16230-01 |
|
|
View PDF |
This chapter describes the Services Metrics.
The following sections lists the DNS Response metrics, their descriptions, and user actions.
User Action
If TTL values are low, then you may consider configuring your DNS service to allow caching for longer periods of time.
A response to a DNS request may contain multiple answers. This indicates the number of answers (e.g. the number of IP addresses) in the response from the DNS service.
User Action
If the number of results is not what it should be, then you will need to examine your DNS service's configuration.
Indicates whether the query was successful.
User Action
Consult the Results metric for details.
Time taken to connect to the DNS service. This metric is collected for queries using the TCP protocol.
User Action
A slow Total Connect Time suggests that network congestion is a problem.
Total time required to receive a response from the DNS service.
User Action
Unusually slow response times can occur if the DNS server has to perform a lookup before it can respond. If the total response time is consistently slow, then either the network may be slow, or the DNS server may be having trouble generating a response. Try using traceroute to diagnose network issues
A response to a DNS request may contain multiple answers. Each answer in a DNS response has a TTL (Time To Live) that indicates the number seconds that the answer may be cached by a client. The TTL value reported here is the minimum TTL of all the answers in the DNS response.
User Action
If TTL values are low, then you may consider configuring your DNS service to allow caching for longer periods of time.
The following table lists the FTP Response metrics and their descriptions.
Table 8-1 FTP Response Metrics
| Metric | Description |
|---|---|
|
[FTP] Connect Time (ms) |
Time taken to establish a connection with the FTP service. |
|
[FTP] Download Rate (KB/second) |
Rate at which the data is downloaded from the FTP service. |
|
[FTP] Download Time (ms) |
Total time taken to download a file from the service |
|
[FTP] Login Time (ms) |
Time required to login to the FTP service. |
|
[FTP] NOOP Time (ms) |
Time required to perform a NOOP. A NOOP ("No Operation") is a request that the FTP service respond with an "OK" status. A NOOP is similar to network round-trip time because generating a response to a NOOP requires minimal effort. |
|
[FTP] Number of Retries |
Number of retries required before the test was successful. |
|
[FTP] Status |
Indicates that all requests succeeded and that the downloaded file matched the uploaded file. |
|
[FTP] Status Description |
Details on the reason for any service failure. |
|
[FTP] Total Time (ms) |
The total time required to test the FTP service. |
|
[FTP] Upload Time (ms) |
Time taken to upload a file to the service. |
|
[FTP] Upload Rate |
Rate at which the data is downloaded from the FTP service. |
The following sections lists the HTTP Raw metrics, their descriptions, and user actions.
This metric measures the average connect time for all pages in the transaction. This is calculated as: Total Connect Time / Number of Connections Made. The Connect Time is one of the phases of a transaction that can help you isolate and fix response time problems.
User Action
The average connect time, when reviewed over a period of time, can indicate whether network congestion or other connectivity issues are the cause of poor Web application response time.
This metric measures the number of errors encountered when displaying content for the pages accessed by the transaction, step or step group. For example, missing GIF images or style sheets will increase the value of the Broken Count metric.
User Action
Use this metric to measure the quality of the pages being served by your Web application. For example, high values for the Broken Count metric can indicate that files have been moved or that relative links in the application are broken.
This metric is not currently collected by Oracle Enterprise Manager and is for internal use only.
Enterprise Manager breaks down each transaction into individual phases. Performance metrics for each phase of the transaction, step or step group can help you pinpoint the cause of a slow response time alert. Connect Time is the total time spent in the transaction connecting to the server. There may be multiple connections made during a transaction. Time spent connecting for requests that result in redirects count as Redirect Time rather than Connect Time.
User Action
Significant Connect Time values are usually caused by a slow network or a busy Web server. Significant Connect Time values may also indicate that there are too many connections made during the transaction. Consider enabling HTTP persistent connections if the application does not already have them enabled.
This is the First Byte Time divided by the number of pages in the step, step group, or transaction.
User Action
A high First Byte Time per Page suggests that there may be high network latency between the agent and the service. Some applications generate an entire page before sending the first byte of that page. For such applications, a high First Byte Time could also indicate that the servers are taking a long time to generate each page.
This metric is not supported for this version of Enterprise Manager.
Enterprise Manager breaks down each step, step group, or transaction into individual phases. Performance metrics for each phase can help you pinpoint the cause of a slow response time alert. This metric measures the HTML Time, which is the amount of time it takes to transfer the HTML coding of the page to the browser. This metric does not include the time spent transferring images or other page content.
User Action
Slow HTML time could indicate that the application is taking a long time to finish generating each page. Alternatively, slow HTML time could indicate that network bandwidth between the agent and the service is low.
This is the amount of time it takes to transfer the non-HTML content such as images to the browser.
User Action
Slow Non-HTML time could indicate that the application is taking a long time to generate images. Alternatively, slow HTML time could indicate that network bandwidth between the agent and the service is low. Consider reducing the number of distinct images in the application.
The amount of time that it would take a Web browser to play the slowest page in the step, step group, or transaction. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be.
User Action
Use this metric to identify problem pages. After you identify a page or transaction that's slow to response respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
The average amount of time that it would take a Web browser to play each page in the step, step group, or transaction. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be. Because it is normalized on a per-page basis, Perceived Time per Page is also a good metric for comparing the relative performance of different transactions.\
User Action
Use this metric to identify problem transactions. After you identify a transaction that's slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
Indicates the overall time spent to process the step, step group, or transaction. This includes all the phases of the step / step group / transaction, including Connect Time, Redirect Time, First Byte Time, HTML Time, and Non-HTML Time. This metric calculates total transaction time by assuming all contents of a page are fetched in a serial manner.
User Action
Use the Total Time Metric to identify problem transactions. After you identify a transaction that's slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
Enterprise Manager breaks down each transaction into individual phases. Performance metrics for each phase of the transaction can help you pinpoint the cause of a slow response time alert. Some pages automatically redirect the HTTP request to another page. Redirect time represents the total time of all redirects within a transaction. The time taken to redirect the request can affect the overall response time of the page.
User Action
Significant time taken to redirect the HTTP request. If the redirect is causing the performance problems, consider alternative solutions to sending the user to another HTML page.
If the beacon is unable to run the step, step group, or transaction successfully, this metric returns a description of the error.
Indicates the overall time spent to process the step, step group, or transaction. This includes all the phases of the transaction, including Connect Time, Redirect Time, First Byte Time, HTML Time, and Non-HTML Time. This metric calculates total transaction time by assuming all contents of a page are fetched in a serial manner.
User Action
Use the Total Time Metric to identify problem transactions. After you identify a transaction that is slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
The transfer rate indicates how quickly data is being transferred from the Web server to the client browser. This is computed as: Total Kilobytes Received / Total Transaction Time.
User Action
Slow transfer rate can be caused by network congestion or other connectivity issues.
Enterprise Manager breaks down each transaction, step or step group into individual phases. Performance metrics for each phase can help you pinpoint the cause of a slow response time alert. This metric measures the First Byte Time, which is the total time taken between the last byte of the request sent and the first byte of the response received by the server for all requests made. This includes the network latency and the time for the server to respond.
User Action
As with the Connect Time and Redirect Time, this metric can help you pinpoint whether or not the page content or Web application software is causing the slow response time, as opposed to the actual time it takes to transfer one byte of information to the browser. A high First Byte Time suggests that there may be high network latency between the agent and the service. Some applications generate an entire page before sending the first byte of that page. For such applications, a high First Byte Time could also indicate that the servers are taking a long time to generate each page.
The following sections lists the HTTP Step Group metrics, their descriptions, and user actions.
Enterprise Manager breaks down each step group into individual phases. Performance metrics for each phase of the step group can help you pinpoint the cause of a slow response time alert. Connect Time is the total time spent in the transaction connecting to the server. There may be multiple connections made during a transaction. Time spend connecting for requests that result in redirects count as Redirect Time rather than Connect Time.
User Action
Significant Connect Time values are usually caused by a slow network or a busy Web server. Significant Connect Time values may also indicate that there are too many connections made during the transaction. Consider enabling HTTP persistent connections if the application does not already have them enabled.
This metric measures the number of errors encountered when displaying content for the pages accessed by the step group. For example, missing GIF images or style sheets will increase the value of the Broken Count metric.
User Action
Use this metric to measure the quality of the pages being served by your Web application. For example, high values for the Broken Count metric can indicate that files have been moved or that relative links in the application are broken.
Enterprise Manager breaks down each step group into individual phases. Performance metrics for each phase of the transaction can help you pinpoint the cause of a slow response time alert. This metric measures the First Byte Time, which is the total time taken between the last byte of the request sent and the first byte of the response received by the server for all requests made. This includes the network latency and the time for the server to respond.
User Action
As with the Connect Time and Redirect Time, this metric can help you pinpoint whether or not the page content or Web application software is causing the slow response time, as opposed to the actual time it takes to transfer one byte of information to the browser. A high First Byte Time suggests that there may be high network latency between the agent and the service. Some applications generate an entire page before sending the first byte of that page. For such applications, a high First Byte Time could also indicate that the servers are taking a long time to generate each page.
This metric is not currently collected by Oracle Enterprise Manager and is for internal use only.
This is the First Byte Time divided by the number of pages in the step group.
User Action
A high First Byte Time per Page suggests that there may be high network latency between the agent and the service. Some applications generate an entire page before sending the first byte of that page. For such applications, a high First Byte Time could also indicate that the servers are taking a long time to generate each page.
Enterprise Manager breaks down each step group into individual phases. Performance metrics for each phase of the transaction can help you pinpoint the cause of a slow response time alert. This metric measures the HTML Time, which is the amount of time it takes to transfer the HTML coding of the page to the browser. This metric does not include the time spent transferring images or other page content.
User Action
Slow HTML time could indicate that the application is taking a long time to finish generating each page. Alternatively, slow HTML time could indicate that network bandwidth between the agent and the service is low.
This metric is not supported for this version of Enterprise Manager.
This is the amount of time it takes to transfer the non-HTML content such as images to the browser.
User Action
Slow Non-HTML time could indicate that the application is taking a long time to generate images. Alternatively, slow HTML time could indicate that network bandwidth between the agent and the service is low. Consider reducing the number of distinct images in the application.
The amount of time that it would take a Web browser to play the slowest page in a step group. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be.
User Action
Use this metric to identify problem pages. After you identify a page or transaction that's slow to response respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem
The average amount of time that it would take a Web browser to play each page in the step group. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be. Because it is normalized on a per-page basis, Perceived Time per Page is also a good metric for comparing the relative performance of different transactions.
User Action
Use this metric to identify problem transactions. After you identify a transaction that's slow to respond to user requests, you can drill down and analyze each phase of the step group to isolate and repair the problem.
The amount of time that it would take a Web browser to play the step group. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be.
User Action
Use this metric to identify problem transactions. After you identify a step group that's slow to respond to user requests, you can drill down and analyze each phase of the step group to isolate and repair the problem.
Enterprise Manager breaks down each step group into individual phases. Performance metrics for each phase of the step group can help you pinpoint the cause of a slow response time alert. Some pages automatically redirect the HTTP request to another page. Redirect time represents the total time of all redirects within a step group. The time taken to redirect the request can affect the overall response time of the page.
User Action
Significant time taken to redirect the HTTP request. If the redirect is causing the performance problems, consider alternative solutions to sending the user to another HTML page.
If the beacon is unable to run the step group successfully, this metric returns a description of the error that prevented the step group from running.
This is the Connect Time divided by the number of connections made while playing a step group.
User Action
Slow Time per Connection has nothing to do with the content of the page itself. It is likely caused by a slow network or a busy Web server, which prevents the request from getting to the Web server in a timely manner. Transactions that use HTTPS will typically have a much higher Time per Connection than transactions that use HTTP.
The transfer rate indicates how quickly data is being transferred from the Web server to the client browser. This is computed as: Total Kilobytes Received / Total Transaction Time.
User Action
Slow transfer rate can be caused by network congestion or other connectivity issues.
Indicates the overall time spent in processing the step group. This includes all the phases of the transaction, including Connect Time, Redirect Time, First Byte Time, HTML Time, and Non-HTML Time. This metric calculates total transaction time by assuming all contents of a page are fetched in a serial manner.
User Action
Use the Total Time Metric to identify problem transactions. After you identify a transaction that's slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
The following sections lists the HTTP Transaction metrics, their descriptions, and user actions.
Enterprise Manager breaks down each transaction into individual phases. Performance metrics for each phase of the transaction can help you pinpoint the cause of a slow response time alert. Connect Time is the total time spent in the transaction connecting to the server. There may be multiple connections made during a transaction. Time spend connecting for requests that result in redirects count as Redirect Time rather than Connect Time.
User Action
Significant Connect Time values are usually caused by a slow network or a busy Web server. Significant Connect Time values may also indicate that there are too many connections made during the transaction. Consider enabling HTTP persistent connections if the application does not already have them enabled.
Enterprise Manager breaks down each transaction into individual phases. Performance metrics for each phase of the transaction can help you pinpoint the cause of a slow response time alert. This metric measures the First Byte Time, which is the total time taken between the last byte of the request sent and the first byte of the response received by the server for all requests made. This includes the network latency and the time for the server to respond.
User Action
As with the Connect Time and Redirect Time, this metric can help you pinpoint whether or not the page content or Web application software is causing the slow response time, as opposed to the actual time it takes to transfer one byte of information to the browser. A high First Byte Time suggests that there may be high network latency between the agent and the service. Some applications generate an entire page before sending the first byte of that page. For such applications, a high First Byte Time could also indicate that the servers are taking a long time to generate each page.
This is the First Byte Time divided by the number of pages in the transaction.
User Action
A high First Byte Time per Page suggests that there may be high network latency between the agent and the service. Some applications generate an entire page before sending the first byte of that page. For such applications, a high First Byte Time could also indicate that the servers are taking a long time to generate each page.
This is the amount of time it takes to transfer the non-HTML content such as images to the browser.
User Action
Slow Non-HTML time could indicate that the application is taking a long time to generate images. Alternatively, slow HTML time could indicate that network bandwidth between the agent and the service is low. Consider reducing the number of distinct images in the application.
Enterprise Manager breaks down each transaction into individual phases. Performance metrics for each phase of the transaction can help you pinpoint the cause of a slow response time alert. This metric measures the HTML Time, which is the amount of time it takes to transfer the HTML coding of the page to the browser. This metric does not include the time spent transferring images or other page content.
User Action
Slow HTML time could indicate that the application is taking a long time to finish generating each page. Alternatively, slow HTML time could indicate that network bandwidth between the agent and the service is low.
The amount of time that it would take a Web browser to play the slowest page in the transaction. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be.
User Action
Use this metric to identify problem pages. After you identify a page or transaction that is slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
The average amount of time that it would take a Web browser to play each page in the transaction. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be. Because it is normalized on a per-page basis, Perceived Time per Page is also a good metric for comparing the relative performance of different transactions.
User Action
Use this metric to identify problem transactions. After you identify a transaction that's slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
The amount of time that it would take a Web browser to play the transaction. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be.
User Action
Use this metric to identify problem transactions. After you identify a transaction that's slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
Enterprise Manager breaks down each transaction into individual phases. Performance metrics for each phase of the transaction can help you pinpoint the cause of a slow response time alert. Some pages automatically redirect the HTTP request to another page. Redirect time represents the total time of all redirects within a transaction. The time taken to redirect the request can affect the overall response time of the page.
User Action
Significant time taken to redirect the HTTP request. If the redirect is causing the performance problems, consider alternative solutions to sending the user to another HTML page.
If the beacon is unable to run the transaction successfully, this metric returns a description of the error that prevented the transaction from running.
This is the Connect Time divided by the number of connections made while playing a transaction.
User Action
Slow Time per Connection has nothing to do with the content of the page itself. It is likely caused by a slow network or a busy Web server, which prevents the request from getting to the Web server in a timely manner. Transactions that use HTTPS will typically have a much higher Time per Connection than transactions that use HTTP.
Indicates the overall time spent to process the transaction. This includes all the phases of the transaction, including Connect Time, Redirect Time, First Byte Time, HTML Time, and Non-HTML Time. This metric calculates total transaction time by assuming all contents of a page are fetched in a serial manner.
User Action
Use the Total Time Metric to identify problem transactions. After you identify a r transaction that's slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
The transfer rate indicates how quickly data is being transferred from the Web server to the client browser. This is computed as: Total Kilobytes Received / Total Transaction Time.
User Action
Slow transfer rate can be caused by network congestion or other connectivity issues.
The following sections lists the HTTP User Action metrics, their descriptions, and user actions.
Enterprise Manager breaks down each step into individual phases. Performance metrics for each phase of the transaction can help you pinpoint the cause of a slow response time alert. Connect Time is the total time spent in the transaction connecting to the server. There may be multiple connections made during a transaction. Time spend connecting for requests that result in redirects count as Redirect Time rather than Connect Time.
User Action
Significant Connect Time values are usually caused by a slow network or a busy Web server. Significant Connect Time values may also indicate that there are too many connections made during the transaction. Consider enabling HTTP persistent connections if the application does not already have them enabled.
This metric measures the number of errors encountered when displaying content for the pages accessed by the step. For example, missing GIF images or style sheets will increase the value of the Broken Count metric.
User Action
Use this metric to measure the quality of the pages being served by your Web application. For example, high values for the Broken Count metric can indicate that files have been moved or that relative links in the application are broken.
This metric is not currently collected by Oracle Enterprise Manager and is for internal use only.
Enterprise Manager breaks down each step element. Performance metrics for each step element can help you pinpoint the cause of a slow response time alert. This metric measures the First Byte Time, which is the total time taken between the last byte of the request sent and the first byte of the response received by the server for all requests made. This includes the network latency and the time for the server to respond.
User Action
As with the Connect Time and Redirect Time, this metric can help you pinpoint whether or not the page content or Web application software is causing the slow response time, as opposed to the actual time it takes to transfer one byte of information to the browser. A high First Byte Time suggests that there may be high network latency between the agent and the service. Some applications generate an entire page before sending the first byte of that page. For such applications, a high First Byte Time could also indicate that the servers are taking a long time to generate each page.
This is the First Byte Time divided by the number of step elements.
User Action
A high First Byte Time per Page suggests that there may be high network latency between the agent and the service. Some applications generate an entire page before sending the first byte of that page. For such applications, a high First Byte Time could also indicate that the servers are taking a long time to generate each page.
Enterprise Manager breaks down each step. Performance metrics for each step element can help you pinpoint the cause of a slow response time alert. This metric measures the HTML Time, which is the amount of time it takes to transfer the HTML coding of the page to the browser. This metric does not include the time spent transferring images or other page content.
User Action
Slow HTML time could indicate that the application is taking a long time to finish generating each page. Alternatively, slow HTML time could indicate that network bandwidth between the agent and the service is low.
This is the amount of time it takes to transfer the non-HTML content such as images to the browser.
User Action
Slow Non-HTML time could indicate that the application is taking a long time to generate images. Alternatively, slow HTML time could indicate that network bandwidth between the agent and the service is low. Consider reducing the number of distinct images in the application.
The amount of time that it would take a Web browser to play the slowest step element. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be.
User Action
Use this metric to identify problem pages. After you identify a page or a step that is slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
The average amount of time that it would take a Web browser to play each step element. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be. Because it is normalized on a per-page basis, Perceived Time per Page is also a good metric for comparing the relative performance of different transactions.
User Action
Use this metric to identify problem transactions. After you identify a transaction that's slow to respond to user requests, you can drill down and analyze each phase of the step group to isolate and repair the problem.
The amount of time that it would take a Web browser to play the step element. This is a good metric for setting thresholds because it is the closest active measurement of what the user-experience is likely to be.
User Action
Use this metric to identify problem transactions. After you identify a step group that's slow to respond to user requests, you can drill down and analyze each phase of the step to isolate and repair the problem.
Enterprise Manager breaks down each step into individual phases. Performance metrics for each phase of the step can help you pinpoint the cause of a slow response time alert. Some pages automatically redirect the HTTP request to another page. Redirect time represents the total time of all redirects within a step. The time taken to redirect the request can affect the overall response time of the page.
User Action
Significant time taken to redirect the HTTP request. If the redirect is causing the performance problems, consider alternative solutions to sending the user to another HTML page.
If the beacon is unable to run the transaction successfully, this metric returns a description of the error that prevented the transaction from running.
This is the Connect Time divided by the number of connections made while playing a step.
User Action
Slow Time per Connection has nothing to do with the content of the page itself. It is likely caused by a slow network or a busy Web server, which prevents the request from getting to the Web server in a timely manner. Transactions that use HTTPS will typically have a much higher Time per Connection than transactions that use HTTP.
Indicates the overall time spent in processing the step. This includes all the phases of the transaction, including Connect Time, Redirect Time, First Byte Time, HTML Time, and Non-HTML Time. This metric calculates total transaction time by assuming all contents of a page are fetched in a serial manner.
User Action
Use the Total Time Metric to identify problem transactions. After you identify a transaction that's slow to respond to user requests, you can drill down and analyze each phase of the transaction to isolate and repair the problem.
The transfer rate indicates how quickly data is being transferred from the Web server to the client browser. This is computed as: Total Kilobytes Received / Total Transaction Time.
User Action
Slow transfer rate can be caused by network congestion or other connectivity issues.
The following sections lists the ICMP Echo Response metrics, their descriptions, and user actions.
Indicates the last node that was reached successfully while traversing to the final destination.
User Action
If the last host is not your destination node, there may be an indication that network problems exist between the last host and the destination node. Validate that the host is up and that none of your routers are down.
Indicates the number of network nodes traversed to reach the host.
User Action
If this number is higher than you think it should be, examine your network configuration. Your routers may be routing packets improperly.
Indicates the percentage of packets that could not reach their destination.
User Action
Packets are usually dropped due to a congested network. Remove the source of the congestion or upgrade your network bandwidth.
Indicates the average amount of time that the agent waited before receiving a response for each "ping" sent to the host.
User Action
Slow response time could indicate that there is some network congestion or that a packet takes a long time to reach the host. Investigate your network configuration. When Response Time is high, the Number of Hops is usually also high.
The following table lists the IMAP Response metrics and their descriptions.
Table 8-2 IMAP Response Metrics
| Metric | Description |
|---|---|
|
[IMAP] Connect Time (ms) |
Time it took (in milliseconds) to open an IMAP connection |
|
[IMAP] Login Time (ms) |
Time it took (in milliseconds) to log into an IMAP Service |
|
[IMAP] Status |
Current status of the IMAP service, either Up, Down, Status Pending, or Agent Unreachable |
|
[IMAP] Time to Read Email (ms) |
Time it took (in milliseconds) to read an e-mail message |
|
[IMAP] Time to List Folders (ms) |
Time it took (in milliseconds) to list the e-mail folders |
|
[IMAP] Timing (ms) |
Total time it took (in milliseconds) to open an IMAP connection, log into the IMAP service, list the e-mail folders, and read an e-mail message |
The following table lists the NNTP Response metrics and their descriptions.
Table 8-3 IMAP Response Metrics
| Metric | Description |
|---|---|
|
[NNTP] Connect Time (ms) |
Time it took (in milliseconds) to open an NNTP connection |
|
[NNTP] Status |
Current status of the NNTP service, either Up, Down, Status Pending, or Agent Unreachable |
|
[NNTP] Time to post news article (ms) |
Time it took (in milliseconds) to post a message to the news group through the NNTP service |
|
[NNTP] Total Time |
Total time it took (in milliseconds) to open an NNTP connection, log in, retrieve a message and post a message to the news group |
|
[NNTP] Time to retrieve news article (ms) |
Time it took (in milliseconds) to retrieve a message from the NNTP service |
The following table lists the OS Response metrics and their descriptions.
Table 8-4 OS Response Metrics
| Metric | Description |
|---|---|
|
[Custom Script] Number of Retries |
Total number of retries before the script is successfully executed |
|
[Custom Script] Status |
Status of the service test. The test is successful of the return code of the script is 0. |
|
[Custom Script] Total Time (ms) |
Total time required to run the script |
|
[Custom Script] Custom Metric 1 |
Numeric value should be generated for each line of the custom script. This column corresponds to the first line generated by the script. |
|
[Custom Script] Custom Metric 2 |
Numeric value should be generated for each line of the custom script. This column corresponds to the second line generated by the script. |
|
[Custom Script] Custom Metric 3 |
Numeric value should be generated for each line of the custom script. This column corresponds to the third line generated by the script. |
|
[Custom Script] Custom Metric 4 |
Numeric value should be generated for each line of the custom script. This column corresponds to the fourth line generated by the script. |
|
[Custom Script] Custom Metric 5 |
Numeric value should be generated for each line of the custom script. This column corresponds to the fifth line generated by the script. |
|
[Custom Script] Custom Metric 6 |
Numeric value should be generated for each line of the custom script. This column corresponds to the sixth line generated by the script. |
|
[Custom Script] Custom Metric 7 |
Numeric value should be generated for each line of the custom script. This column corresponds to the seventh line generated by the script. |
|
[Custom Script] Custom Metric 8 |
Numeric value should be generated for each line of the custom script. This column corresponds to the eighth line generated by the script. |
|
[Custom Script] Custom Metric 9 |
Numeric value should be generated for each line of the custom script. This column corresponds to the ninth line generated by the script. |
|
[Custom Script] Custom Metric 10 |
Numeric value should be generated for each line of the custom script. This column corresponds to the last line generated by the script. |
The following table lists the POP Response metrics and their descriptions.
Table 8-5 POP Response Metrics
| Metric | Description |
|---|---|
|
[POP] Connect Time (ms) |
Time it took (in milliseconds) to open a POP connection |
|
[POP] Login Time (ms) |
Time it took (in milliseconds) to log into the POP service |
|
[POP] Status |
Current status of the POP service, either Up, Down, Status Pending, or Agent Unreachable |
|
[POP] Time to Read Email (ms) |
Time it took (in milliseconds) to read a short e-mail message |
|
[POP] Timing (ms) |
Total time it took (in milliseconds) to open a POP connection, log in, and read a short e-mail message |
The following sections list the Port Checker metrics, their descriptions, and user actions.
Indicates whether agent could successfully connect to the Expected Open Ports or it could not connect to the Expected Closed Ports.
The following table lists the SMTP Response metrics and their descriptions.
Table 8-6 SMTP Response Metrics
| Metric | Description |
|---|---|
|
[SMTP] Connect Time (ms) |
Time it took (in milliseconds) to open an SMTP connection |
|
[SMTP] Status |
Current status of the SMTP service, either Up, Down, Status Pending, or Agent Unreachable |
|
[SMTP] Time To Send Email (ms) |
Time it took (in milliseconds) to send a short e-mail message |
|
[SMTP] Total Time (ms) |
Total time it took (in milliseconds) to open an SMTP connection and send a short e-mail message |
The following sections list the SOAP Response metrics and their descriptions.
Time taken by the beacon to complete the entire operation. This includes the time taken to send the HTTP request and receive the response.
Time taken by the beacon to complete the entire operation. This includes the time taken to send the HTTP request and receive the response.
The following sections list the SQL Response metrics, their descriptions, and user actions.
Time taken to close the connection.
User Action
Close Time might be slow if the network performance is slow. Examine your network configuration.
Total time taken to connect to the database.
User Action
Connect Time might be slow if the network is congested, if the database is having trouble authenticating the user, or if the database is having trouble allocating connections. If you have an Enterprise Manager target instance for the database, you should consult the homepage for the database.
Time taken to execute the SQL statement.
User Action
Execute Time will be slow if the database performance is slow. If you have an Enterprise Manager target instance for the database, you should consult the homepage for the database.
Time taken to retrieve data from the server.
User Action
Fetch Time might be slow if the network bandwidth is low or if database performance is slow. If you have an Enterprise Manager target instance for the database, you should consult the homepage for the database.
Time taken to fetch each row (Fetch Time / Number of Rows Fetched). Fetch Time per Row is a good metric to use for setting thresholds and for comparing the performance of different Oracle SQL Timing tests.
User Action
Use the Fetch Time per Row metric to identify data transfer problems. If the value of this metric is high, then the data-transfer bandwidth between the client and the database is poor. If you have an Enterprise Manager target instance for the database, you should consult the homepage for the database.
The total number of rows fetched during a query.
User Action
If the Number of Rows Fetched is not what you expected, then examine the contents of your database. Unexpected rows in the result could affect Fetch Time and Total Time.
Time taken to prepare the SQL statement. This usually includes fetching metadata for the object types in the query.
User Action
Prepare Time might be slow if the network performance is slow or if database performance is slow. If you have an Enterprise Manager target instance for the database, you should consult the homepage for the database.
The total time taken to connect to the database and run the query. It is the sum of Connect Time, Prepare Time, Execute Time, Fetch Time and Close Time.
User Action
Use the Total Time metric to identify database connectivity problems. Examine the other metrics to isolate and repair the problem. If you have an Enterprise Manager target instance for the database, you should consult the homepage for the database.
Time taken to perform the entire test divided by the number of rows fetched (Total Time / Number of Rows Fetched). Total Time per Row is a good metric to use for setting thresholds and for comparing the performance of different Oracle SQL Timing tests.
User Action
Use the Total Time per Row metric to identify database connectivity problems. As with the Total Time metric, you should examine the other metrics to isolate and repair the problem. If you have an Enterprise Manager target instance for the database, you should consult the homepage for the database.
The following sections list the TNS Ping Response metrics, their descriptions, and user actions.
Indicates the percentage of pings that did not receive a response.
User Action
Check that the network is not congested and that the database is not under heavy load. If you have an Enterprise Manager target instance for the database, you should consult the homepage for the database
