| Oracle Workflow Guide Release 2.6.2 Part Number A95265-03 |
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Note: To select the Workflow Open Mail for Outlook Express message as the message template for users with a notification preference of MAILHTML or MAILATTH, set HTML_MAIL_TEMPLATE=OPEN_MAIL_OUTLOOK in the configuration file for the Notification Mailer. See: To Create a Configuration File for the Notification Mailer.
Attention: If you include the HTML_MAIL_TEMPLATE parameter in your configuration file, the Notification Mailer will ignore the DIRECT_RESPONSE parameter when sending messages to users with a notification preference of 'MAILATTH'. Instead, all users with this notification preference will receive the plain text message body defined for the Workflow Open Mail for Outlook Express template, which uses the templated response method. Consequently, if you do not need to use the Workflow Open Mail for Outlook Express template, you should comment out the HTML_MAIL_TEMPLATE parameter to let the DIRECT_RESPONSE parameter take effect.
The response instructions in the plain text message body describe how to reply manually using the templated response method. This message is used for notifications sent to performers with a notification preference of MAILATTH. The HTML-formatted message body includes a link called "Click here to respond" which lets users access the notification in the Notification Details web page to respond to the notification. This message is used for notifications sent to performers with a notification preference of MAILHTML, and is also attached to notifications sent to performers with a notification preference of MAILATTH.
Note: When users choose the "Click here to respond" link, it automatically attempts to establish a web session with the web server. Users must be able to connect to the web server to use this link to respond to a notification. See: Reviewing Notifications via Electronic Mail.
The Workflow Open Mail for Outlook Express message has the following message attributes. The values are drawn from the message definition associated with a notification activity.
| START_DATE | The date the message is sent. |
| TO | The role the notification is sent to; the performer. |
| SUBJECT | The subject line defined in the message. |
| BODY | The text of the body defined in the message. |
| COMMENT | Comments added by the sender or the forwarder. |
| PRIORITY | The priority of the notification message. |
| DUE_DATE | The date by which a response is required, specified in the notification activity. |
| NOTIFICATION | Required notification code used to identify the information in the notification. |
| RESPONSE | The user response section as defined by the Respond message attributes in the actual notification message definition. |
| MAILTO | The content of the HTML tag that a recipient would click on to respond to a notification. This attribute is not currently used. |
| CLICK_HERE_ RESPONSE | The content of the HTML tag that a recipient would click on to access the Notification Details page to respond to a notification. This attribute is used only for HTML e-mail notifications. |
The boilerplate text for a plain text message body is as follows:
Oracle Workflow Notification
&COMMENT
____________Start of Response Template____________
Response Template for &NOTIFICATION
To submit your response, reply to this message including this response template in your reply. Insert your response value between the quotes following each response prompt.
&RESPONSE
____________End of Response Template_____________
Notification Details:
&BODY
Due Date: &DUE_DATE
The boilerplate text for a HTML-formatted message body is as follows:
<HTML> <HEAD> <TITLE> Oracle Workflow Notification </TITLE> </HEAD>
<BODY BGCOLOR="#FFFFFF" >
<P><B><FONT SIZE=+1>&COMMENT</FONT> </B>
<P>&BODY
<P>&CLICK_HERE_RESPONSE
</BODY>
</HTML>
See: Modifying Your Message Templates
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