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Oracle Workflow Administrator's Guide
Release 2.6.3.5

Part Number B12160-02
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HTML-Formatted E-mail

If the performer of a notification has a notification preference of HTML mail (MAILHTM2), without standard attachments, when a notification mailer processes the notification, it generates an HTML-formatted e-mail notification and sends it to the performer role. The recipient should use an e-mail reader that can interpret and display HTML content within a message body.

Note: If your e-mail reader cannot interpret HTML formatting in a message body, you should set your notification preference to plain text mail with HTML Attachments (MAILATTH).

The notification mailer uses the HTML Body defined for the message in the Message Body property page to generate the HTML e-mail message. If no HTML Body is defined, it uses the Text Body to generate the HTML message. The notification mailer token replaces all message attributes referenced in the message body with HTML-formatted values. For example:

Note: For notifications that do not include embedded Oracle Applications Framework regions, message attributes that have Attach Content checked in their Attributes property page, are usually appended as attachments to their parent message. For example:

However, if a notification includes an embedded Oracle Applications Framework region, then Oracle Workflow includes the Related Applications region in the e-mail message with links to the attached URLs or PL/SQL documents, instead of appending them as separate attachments.

Note that although such message-specific attachments may be included, no standard attachments are included with the notification message if your notification preference is MAILHTM2.

You can respond to your HTML-formatted notification by clicking on a link that represents the response in the HTML message body. The response link generates a plain text e-mail response that includes a response template modified with the predefined response value that you select. See: To Respond to an HTML E-mail Notification, Oracle Workflow User's Guide.

Note: You can use the Inline Attachment configuration parameter to set the Content-Disposition MIME header to either inline or attachment for all attachments to notification messages, including Notification References containing attached URLs and attached PL/SQL, PL/SQL CLOB, or PL/SQL BLOB documents. Note, however, that some e-mail clients may not support the Content-Disposition header, or may support it in varying ways. Consequently, the Inline Attachment setting may not always have the desired effect, depending on the e-mail clients with which users read their e-mail messages.

Note: The file name of the Notification References attachment is determined by the text value for the WF_URLLIST_ATTACHMENT resource token, or by the token name if no text value is defined. The default file name is "Notification References.html". If you want to specify different file names for this attachment, you must first create a .msg source file specifying the new file names as the text values for the WF_URLLIST_ATTACHMENT resource token. Then use the Workflow Resource Generator program to upload the new seed data from the source file to the database table WF_RESOURCES. See: To Run the Workflow Resource Generator, Oracle Workflow API Reference and Setting the WF_RESOURCES Environment Variable.

See: Notification Preferences


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