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Oracle Workflow Administrator's Guide
Release 2.6.3.5
Part Number B12160-02
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Notification Preferences
Oracle Workflow lets users determine how they view notifications by setting a notification preference. As a workflow administrator, you can set the default notification preference for all users in your enterprise using the Global Preferences page in standalone Oracle Workflow or the Workflow Configuration page in Oracle Applications. Users can override the default by modifying their individual notification preference setting in the User Preferences web page for standalone Oracle Workflow or the Preferences page in Oracle Applications. See: Setting Global User Preferences, Setting User Preferences, Oracle Workflow User's Guide, and Set Preferences, Oracle Applications User's Guide.
Often, the functionality of a user's mail reader determines what the user's notification preference should be. Some mail readers can only display plain text, others can display HTML formatting, while still others can only display HTML formatting in an attachment. The following notification preferences are available:
- Plain text mail (MAILTEXT) - The notification message appears as plain text, with no attachments. See: Plain Text E-mail.
- HTML mail with attachments (MAILHTML) - The notification message appears as HTML-formatted text, with at least one standard attachment that is a link to the notification in the Notification Details web page. If the notification message has 'Content-Attached' message attributes, these attributes appear as additional custom attachments to the message. See: HTML-Formatted E-mail with Attachments.
- HTML mail (MAILHTM2) - The notification message appears as HTML-formatted text, but does not include any standard attachments. If the notification message has 'Content-Attached' message attributes, however, these attributes appear as custom attachments to the message. See: HTML-Formatted E-mail.
Attention: If you wish to view notifications with HTML formatting, but your mail reader is not able to interpret HTML formatting in the mail message body, change your notification preference to 'Plain text mail with HTML attachments' (MAILATTH). The MAILATTH preference delivers an HTML-formatted version of the notification as an attachment to the plain text notification.
- Plain text mail with HTML attachments (MAILATTH) - The notification message appears as plain text, with at least two standard attachments. One attachment is an HTML-formatted version of the message, and the other is a link to the notification in the Notification Details web page. If the notification message has 'Content-Attached' message attributes, these attributes appear as additional custom attachments to the message. See: Plain Text E-mail with an HTML Attachment.
Attention: You can always query and respond to your notifications from the Worklist web page, even if you set your notification preference to send you mail.
In Oracle Applications, you can run a diagnostic test to check that all users with a notification preference to receive e-mail have an e-mail address defined. See: Oracle Workflow Diagnostic Tests.
See: Reviewing Notifications via Electronic Mail, Oracle Workflow User's Guide
See: Viewing Notifications from a Web Browser, Oracle Workflow User's Guide
See: Reviewing a Summary of Your Notifications via Electronic Mail, Oracle Workflow User's Guide
See: Implementing Notification Mailers
See: Outbound Notification Mailer Processing
See: Inbound Notification Mailer Processing
See: Plain Text E-mail
See: HTML-Formatted E-mail with Attachments
See: HTML-Formatted E-mail
See: Plain Text E-mail with an HTML Attachment
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