Workflow Invalid Mail Message (Oracle Workflow Administrator's Guide)

Oracle Workflow Administrator's Guide
Release 2.6.3.5
Part Number B12160-02


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Workflow Invalid Mail Message

The Workflow Invalid Mail message is sent to a user by default when a user responds incorrectly to a notification. For example, if a response message from a user contains a valid notification ID (NID) line matching it with a notification, but does not contain any response value or contains an invalid response value, the notification mailer sends a Workflow Invalid Mail message to the user. This message describes how to respond to the notification correctly. The message attributes are as follows:

START_DATE The date the original message was sent.

TO The role the notification is sent to; the performer.

SUBJECT The subject line of the original message.

BODY The text of the original message.

COMMENT Comments added by the sender or the forwarder.

PRIORITY The priority of the notification message.

DUE_DATE The date by which a response is required, specified by the notification activity.

NOTIFICATION Required notification code used to identify the information in the notification.

RESPONSE The user response section as defined by the Respond message attributes in the original message definition.

MAIL_ERROR_MESSAGE An error message that the mail program generates if an error occurs upon processing the response.

MAIL_ERROR_STACK An error stack of arguments that the mail program generates if an error occurs upon processing the response. This attribute is not currently used.

CLICK_HERE_ RESPONSE The content of the HTML tag that a recipient would click on to access the Notification Details page to respond to a notification. This attribute is not currently used.

MAIL_VALUE_ FOUND The invalid response value found in the user's response message.

MAIL_EXP_ VALUES Information about the expected valid response values.

HEADER Standard header attributes and any custom header attributes defined to hold key information for the message. See: Header Attributes, Oracle Workflow Developer's Guide.

TIMEZONE The time zone of the dates and times displayed in the notification, based on the time zone of the server from which the notification was sent. This attribute is not currently used.

HISTORY The history of actions on the notification.

The boilerplate text for the plain text message body is as follows:

Oracle Workflow Notification

&TIMEZONE



Warning: Your previous response to this message was invalid (see error message below).  Please resubmit your response.



Important: Some mail clients, notably early releases of Microsoft Outlook Express, may not copy the 'NID' line properly in your response. Please verify that the 'NID' line is included in full and contains the prefix 'NID' and all the details between the square brackets when responding.



Error Message: &MAIL_ERROR_MESSAGE



Value Found: &MAIL_VALUE_FOUND



Remarks: &MAIL_EXP_VALUES



_____________________________________________________



Response Instructions for &NOTIFICATION



To submit your response, reply to this message, including this original with your reply.  This note contains a special 'NID' string that is required to process the response.  The first lines of your reply must be your responses to the notification questions.  You should enter one line for each response required by the notification; any additional lines will be ignored.  You may leave a line blank to accept the default value for that specific response.  You must supply a value or a blank line for each question asked.  Instructions below detail exactly what should be placed on each line of your reply.



&RESPONSE

____________________________________________________



Notification Details:

&HEADER

&BODY



Due Date: &DUE_DATE



&HISTORY

The boilerplate text for the HTML-formatted message body is as follows:

<html><Head><STYLE>

<!--

A:link {font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;color:#663300}

A:active {font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;color:#ff6600}

A:visited {font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;color:#996633}

-->

</STYLE></Head><body><SPAN style="font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;font-weight:normal;color:#336699">&TIMEZONE

</SPAN>

<p><SPAN style="font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;font-weight:normal;color:#000000">Warning: Your previous response to this message was invalid (see error message below).  Please resubmit your response.      

<P>Error Message: &MAIL_ERROR_MESSAGE

<BR>

<BR>Value Found: &MAIL_VALUE_FOUND

<BR>

<BR>Remarks: &MAIL_EXP_VALUES

<HR>

<P>&HEADER

<P>&BODY

<P><B>Please click on one of the following choices to automatically generate an E-mail response.  Before sending the E-mail response to close this notification, ensure all response prompts include a desired response value within quotes.</B>

<P><B>Important:</B> Some mail clients, notably early releases of Microsoft Outlook Express, may not copy the 'NID' line properly in your response. Please verify that the 'NID' line is included in full and contains the prefix 'NID' and all the details between the square brackets when responding. 

<P>&MAILTO</SPAN>

<P>&HISTORY

</BODY> </HTML>

See: Modifying Your Message Templates

Contents

Index

Glossary

START_DATE	The date the original message was sent.
TO	The role the notification is sent to; the performer.
SUBJECT	The subject line of the original message.
BODY	The text of the original message.
COMMENT	Comments added by the sender or the forwarder.
PRIORITY	The priority of the notification message.
DUE_DATE	The date by which a response is required, specified by the notification activity.
NOTIFICATION	Required notification code used to identify the information in the notification.
RESPONSE	The user response section as defined by the Respond message attributes in the original message definition.
MAIL_ERROR_MESSAGE	An error message that the mail program generates if an error occurs upon processing the response.
MAIL_ERROR_STACK	An error stack of arguments that the mail program generates if an error occurs upon processing the response. This attribute is not currently used.
CLICK_HERE_ RESPONSE	The content of the HTML tag that a recipient would click on to access the Notification Details page to respond to a notification. This attribute is not currently used.
MAIL_VALUE_ FOUND	The invalid response value found in the user's response message.
MAIL_EXP_ VALUES	Information about the expected valid response values.
HEADER	Standard header attributes and any custom header attributes defined to hold key information for the message. See: Header Attributes, Oracle Workflow Developer's Guide.
TIMEZONE	The time zone of the dates and times displayed in the notification, based on the time zone of the server from which the notification was sent. This attribute is not currently used.
HISTORY	The history of actions on the notification.