45 E-Mail Housekeeper

The Housekeeper target is a background process which works on the Oracle Collaboration Suite Database to prune and expunge deleted or expired messages. An Oracle Collaboration Suite Database contains a single copy of an e-mail message with multiple instance records of that message, depending upon the number of recipients and the number of times it was copied into different folders. Managing and updating the records in an Oracle Collaboration Suite Database is a multi-step process handled by housekeepers.

45.1 Message Pruning and Collection

The message pruning and collection category contains metrics regarding the rate at which the housekeeper processes are working.

45.1.1 Message Collection Rate (Messages/minute)

This metric measures the rate of messages collected each minute by the housekeeper.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Evaluation and Collection Frequency
All Versions	Every 60 minutes

45.1.2 Message Prune Rate (Messages/minute)

This metric measures the rate of message instance records deleted each minute by the housekeeper.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Evaluation and Collection Frequency
All Versions	Every 60 minutes

45.2 Response

The Housekeeper Response category checks and displays whether or not the Housekeeper Server processes are running within this ORACLE_HOME.

45.2.1 Status

Status is checked by looking for one or more housekeeper processes on the target.

Metric Summary

The following table shows how often the metric's value is collected and compared against the default thresholds. The Consecutive Number of Occurrences Preceding Notification column indicates the consecutive number of times the comparison against thresholds should hold TRUE before an alert is generated.

Table 45-1 Metric Summary Table

Target Version	Evaluation and Collection Frequency	Upload Frequency	Operator	Default Warning Threshold'	Default Critical Threshold	Consecutive Number of Occurrences Preceding Notification	Alert Text
All Versions	Every 5 Minutes	After Every Sample	=	0	Not Defined	1	Housekeeper not running

User Action

If the Housekeeper processes should be up but are not, then this indicates that they were unable to initialize successfully. Probable causes are an inability to contact or connect to either one of the Oracle Collaboration Suite Databases or the system's Oracle directory server. Perform the following checks.

Check that a process on the target is able to connect to and log into the Oracle directory server for the installation. The Oracle directory server could be down, or the network between this host and the Oracle directory server could be broken.
Make sure the Oracle Collaboration Suite Database is up and running and the connect string is correctly and accurately registered in the infrastructure Oracle directory server.