Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

How to Use This Manual

• Structure of the Metric Reference Manual
• Background Information on Metrics, Thresholds, and Alerts

Part I Oracle Collaboration Suite Metrics

1 Calendar Application Redundancy Group

• 1.1 Response
• • 1.1.1 Status

2 Calendar Applications

• 2.1 Calendar Applications DB Size
• • 2.1.1 % Disk Space Available
• 2.2 Calendar Applications Processes Info
• • 2.2.1 Memory Size (Kb)
• 2.3 Response
• • 2.3.1 Response Time
  • 2.3.2 Status Code

3 Calendar Server

• 3.1 Calendar DB Size
• • 3.1.1 % Disk Space Available
• 3.2 Calendar Server Top Processes
• 3.3 Connections
• • 3.3.1 Number of Reserved Connections
• 3.4 Current Requests in CWS Queue
• • 3.4.1 Alert Requests
  • 3.4.2 Mail Requests
  • 3.4.3 Replication Requests
  • 3.4.4 Web Conf. Requests
• 3.5 CWS Cumulative Queue Stats
• • 3.5.1 Mail Requests Errors
  • 3.5.2 Replication Requests Errors
  • 3.5.3 SSR Requests Errors
  • 3.5.4 Wireless Requests Errors
• 3.6 Response
• • 3.6.1 Status
  • 3.6.2 Status Code
• 3.7 Response Time (64Kb)
• • 3.7.1 Total Transaction Time (ms)

4 Calendar Server Redundancy Group

• 4.1 Connections
• 4.2 QueueStats
• 4.3 Response
• • 4.3.1 Status

5 Calendar Service

• 5.1 Connections
• • 5.1.1 Users - Native client (current)
• 5.2 Response
• • 5.2.1 Status
• 5.3 Response Time
• • 5.3.1 User Action Total Time (ms)

6 Calendar User Access Service

• 6.1 Connections
• 6.2 QueueStats
• 6.3 Response
• • 6.3.1 Status
• 6.4 Response Time
• • 6.4.1 User Action TotalTime (ms)

7 Collaboration Suite Search Admin Aggregate Service

• 7.1 Response
• • 7.1.1 Status

8 Collaboration Suite Search Application Service

• 8.1 Response
• • 8.1.1 Status

9 Collaboration Suite Search Service

• 9.1 Response
• • 9.1.1 Status
• 9.2 Response Time
• • 9.2.1 User Action Total Time (ms)

10 Collaboration Suite Search

• 10.1 CollabSuiteSearchStats Metrics
• • 10.1.1 Average Search Time (seconds)
• 10.2 Response
• • 10.2.1 UpDown Status
• 10.3 SearchPerformance Metrics
• • 10.3.1 Average Backend Search Time (seconds)

11 Content Services FTP Service

• 11.1 FTP Response
• 11.2 Response
• • 11.2.1 Status
• 11.3 Usage

12 Content Services Service

• 12.1 Document Statistics
• 12.2 Response
• • 12.2.1 Status
• 12.3 Response Time
• • 12.3.1 User Action Total Time (ms)

13 Content Services User Access Service

• 13.1 Document Statistics
• 13.2 Response
• • 13.2.1 Status
• 13.3 Response Time
• • 13.3.1 User Action Total Time (ms)

14 Discussions

• 14.1 Discussions SDK Metrics
• 14.2 Response
• • 14.2.1 UpDown Status

15 Discussions Redundancy Group

• 15.1 Response
• • 15.1.1 Status
• 15.2 Usage
• • 15.2.1 Number of Requests Completed
  • 15.2.2 Resolve Context Completed

16 Discussions Service

• 16.1 Response
• • 16.1.1 Status
• 16.2 Response Time
• • 16.2.1 User Action Total Time (ms)
• 16.3 Usage
• • 16.3.1 Number of Requests Completed
  • 16.3.2 Resolve Context Completed

17 Discussions User Access Service

• 17.1 Response
• • 17.1.1 Status
• 17.2 Response Time
• • 17.2.1 User Action Total Time (ms)
• 17.3 Usage
• • 17.3.1 Number of Requests Completed
  • 17.3.2 Resolve Context Completed

18 E-Mail POP Server

• 18.1 AUTH Details
• • 18.1.1 AUTH Failure Rate (Failures/minute)
• 18.2 Network
• 18.3 PASS Details
• • 18.3.1 PASS Failure Rate (Failures/minute)
• 18.4 Resource Usage
• 18.5 Response
• • 18.5.1 Status
• 18.6 RETR Details
• • 18.6.1 RETR Failure Rate (Failures/minute)
• 18.7 Security
• • 18.7.1 Flood Connections Refusal Rate (Connections/minute)
• 18.8 STAT Details
• 18.9 TOP Details
• • 18.9.1 TOP Failure Rate (Failures/minute)

19 E-Mail POP Service

• 19.1 Response
• • 19.1.1 Connect Time (ms)
  • 19.1.2 Login Time (ms)
  • 19.1.3 Status
  • 19.1.4 Time to Read E-Mail (ms)
  • 19.1.5 Total Time (ms)

20 Identity Management Service

• 20.1 LDAP Statistics
• • 20.1.1 Total LDAP Logon Sessions
• 20.2 Response
• • 20.2.1 Status
• 20.3 Response Time
• • 20.3.1 Average Base Search Time (ms)
• 20.4 SSO Login
• • 20.4.1 Number of Successful Login Attempts

21 Identity Management User Access Service

• 21.1 LDAP Statistics
• 21.2 Response
• • 21.2.1 Status
• 21.3 Response Time
• • 21.3.1 Average Base Search Time (ms)
• 21.4 SSO Login
• • 21.4.1 Number of Successful Login Attempts
  • 21.4.2 Number of Unsuccessful Login Attempts

22 Internet Directory Redundancy Group

• 22.1 LDAP Statistics
• 22.2 Response
• • 22.2.1 Status

23 Internet Directory Service

• 23.1 LDAP Response
• 23.2 LDAP Statistics
• 23.3 Response
• • 23.3.1 Status
• 23.4 Response Time
• • 23.4.1 LDAP Average Base Search Time (ms)

24 Mobile Collaboration Access Service

• 24.1 Response
• • 24.1.1 Status
• 24.2 Response Time
• • 24.2.1 User Action Total Time (ms)
• 24.3 Statistics

25 Mobile Collaboration Device Management Service

• 25.1 Response
• • 25.1.1 Status
• 25.2 Response Time
• • 25.2.1 User Action Total Time (ms)

26 Mobile Collaboration Push Mail Service

• 26.1 Response
• • 26.1.1 Status
• 26.2 Response Time
• • 26.2.1 User Action Total Time (ms)

27 Mobile Collaboration Redundancy Group

• 27.1 Response
• • 27.1.1 Status
• 27.2 Statistics

28 Mobile Collaboration Service

• 28.1 Response
• • 28.1.1 Status
• 28.2 Response Time
• • 28.2.1 User Action Total Time (ms)
• 28.3 Statistics

29 OID Client

• 29.1 Response
• • 29.1.1 Addressing Search Time (ms)
  • 29.1.2 Base Search Time (ms)
  • 29.1.3 Compare Time (ms)
  • 29.1.4 Messaging Search Time (ms)
  • 29.1.5 Status

30 Oracle Collaboration Suite Search Client Redundancy Group

• 30.1 Response
• • 30.1.1 Status
• 30.2 Statistics

31 Oracle Collaboration Suite Service

• 31.1 Response
• • 31.1.1 Status

32 Oracle Content Services

• 32.1 All Sessions
• • 32.1.1 Sessions
• 32.2 Documents
• 32.3 Documents By MIME Type
• 32.4 Domain Response
• • 32.4.1 Status
  • 32.4.2 Status Message
• 32.5 FTP Servers
• 32.6 Libraries By Site
• 32.7 Load Balanced RM Application URL Timing
• • 32.7.1 Load Balanced RM Application URL Response Time (seconds)
  • 32.7.2 Load Balanced RM Application URL Status
• 32.8 Load Balanced Web Application URL Timing
• • 32.8.1 Load Balanced Web Application URL Response Time (seconds)
  • 32.8.2 Load Balanced Web Application URL Status
• 32.9 Nodes
• • 32.9.1 JVM Free Memory (%)
• 32.10 Processes
• • 32.10.1 Process CPU Usage (%)
  • 32.10.2 Process Memory Usage (%)
• 32.11 Resource Usage
• • 32.11.1 CPU Usage (%)
  • 32.11.2 Memory Usage (%)
• 32.12 Response
• • 32.12.1 Status
• 32.13 RM Application URL Timing
• • 32.13.1 RM Application URL Response Time (seconds)
  • 32.13.2 RM Application URL Status
• 32.14 Servers
• 32.15 Sessions By Server (Domain)
• • 32.15.1 Sessions
• 32.16 Sessions By Server (Node)
• • 32.16.1 Sessions
• 32.17 Users
• • 32.17.1 All Named Users
• 32.18 Users By Site
• • 32.18.1 Users
• 32.19 Web Application URL Timing
• • 32.19.1 Web Application URL Response Time (seconds)
  • 32.19.2 Web Application URL Status
• 32.20 WebDAV Servers

33 Real-Time Collaboration

• 33.1 Conference Server Meeting Usage
• • 33.1.1 Active Clients
  • 33.1.2 Memory Used KB
  • 33.1.3 Total Number of Meeting Minutes (last calendar week)
• 33.2 Conference Server Usage
• • 33.2.1 Active Sessions
• 33.3 Presence Server Usage
• • 33.3.1 Chat Conferences
  • 33.3.2 Number of Messages Sent Last 5 Mins
  • 33.3.3 Number of New Logins Last 5 Mins
  • 33.3.4 Total Online Users
• 33.4 Process Information
• • 33.4.1 CPU Usage (%)
• 33.5 Response
• • 33.5.1 Status

34 Real-Time Collaboration Redundancy Group

• 34.1 Response
• • 34.1.1 Status
• 34.2 Statistics

35 Real-Time Collaboration Service

• 35.1 Midtier Statistics
• 35.2 Response
• • 35.2.1 Status
• 35.3 Response Time
• • 35.3.1 User Action Total Time (ms)

36 Real-Time Collaboration User Access Service

• 36.1 Midtier Statistics
• 36.2 Response
• • 36.2.1 Status
• 36.3 Response Time
• • 36.3.1 User Action Total Time (ms)

37 Single Sign-On Redundancy Group

• 37.1 Response
• • 37.1.1 Status
• 37.2 SSO Login
• • 37.2.1 Number of Successful Login Attempts
  • 37.2.2 Number of Unsuccessful Login Attempts

38 Web Access Client Service

• 38.1 Response
• • 38.1.1 Status
• 38.2 Response Time
• • 38.2.1 User Action Total Time (ms)
• 38.3 Statistics

39 Web Access Client Web Access Redundancy Group

• 39.1 Response
• • 39.1.1 Status
• 39.2 Statistics

40 Workspaces

• 40.1 Response
• • 40.1.1 UpDown Status
• 40.2 Workspaces Web UI Metrics

41 Workspaces Redundancy Group

• 41.1 Responses
• • 41.1.1 Status
• 41.2 Operation
• • 41.2.1 Number of Objects Completed
  • 41.2.2 Requests Completed
• 41.3 Web UI Metrics
• • 41.3.1 Number of Objects Completed
  • 41.3.2 Requests Completed

42 Workspaces Service

• 42.1 Operation
• • 42.1.1 Number of Objects Completed
  • 42.1.2 Requests Completed
• 42.2 Response
• • 42.2.1 Status
• 42.3 Response Time
• • 42.3.1 Transaction Time
• 42.4 Web UI Metrics
• • 42.4.1 Number of Objects Completed
  • 42.4.2 Requests Completed

43 Workspaces User Access Service

• 43.1 Operation
• • 43.1.1 Number of Objects Completed
  • 43.1.2 Requests Completed
• 43.2 Responses
• • 43.2.1 Status
• 43.3 Response Time
• • 43.3.1 Transaction Time
• 43.4 Web UI Metrics
• • 43.4.1 Number of Objects Completed
  • 43.4.2 Requests Completed

Part II E-Mail Metrics

44 Collaboration Suite Database

• 44.1 Message Queue
• • 44.1.1 Length of Archive Queue
  • 44.1.2 Length of Collection Queue
  • 44.1.3 Length of List Queue
  • 44.1.4 Length of Local Queue
  • 44.1.5 Length of NNTP Queue
  • 44.1.6 Length of Prune Queue
  • 44.1.7 Length of Relay Queue
  • 44.1.8 Length of Submit Queue
  • 44.1.9 Messages Being Processed
  • 44.1.10 Messages Queued for Reattempting Local Delivery
  • 44.1.11 Messages Queued for Reattempting Relay Delivery
• 44.2 Response
• • 44.2.1 Status

45 E-Mail Housekeeper

• 45.1 Message Pruning and Collection
• • 45.1.1 Message Collection Rate (Messages/minute)
  • 45.1.2 Message Prune Rate (Messages/minute)
• 45.2 Response
• • 45.2.1 Status

46 E-Mail IMAP Server

• 46.1 APPEND Details
• • 46.1.1 APPEND Average Time (milliseconds)
  • 46.1.2 APPEND Failure Rate (Failures/minute)
  • 46.1.3 APPEND Rate (Requests/minute)
• 46.2 AUTHENTICATE Details
• • 46.2.1 AUTHENTICATE Average Time (milliseconds)
  • 46.2.2 AUTHENTICATE Failure Rate (Failures/minute)
  • 46.2.3 AUTHENTICATE Rate (Requests/minute)
• 46.3 COPY Details
• • 46.3.1 COPY Average Time (milliseconds)
  • 46.3.2 COPY Failure Rate (Failures/minute)
  • 46.3.3 COPY Rate (Requests/minute)
• 46.4 FETCH Details
• • 46.4.1 FETCH Average Time (milliseconds)
  • 46.4.2 FETCH Failure Rate (Failures/minute)
  • 46.4.3 FETCH Rate (Requests/minute)
• 46.5 LOGIN Details
• • 46.5.1 LOGIN Average Time (milliseconds)
  • 46.5.2 LOGIN Failure Rate (Failures/minute)
  • 46.5.3 LOGIN Rate (Requests/minute)
• 46.6 Network
• • 46.6.1 Client Connection Rate (Connections/minute)
  • 46.6.2 Client Connection Timeout Rate (Timeouts/Minute)
  • 46.6.3 Current Client Connections
  • 46.6.4 Data Reception Rate (Kb/minute)
  • 46.6.5 Data Transmission Rate (Kb/minute)
• 46.7 New Mail Check
• • 46.7.1 Client New Mail Check Average Time (milliseconds)
  • 46.7.2 Client New Mail Check Rate (Requests/minute)
• 46.8 Resource Usage
• • 46.8.1 Database Connection Failure Rate (Failures/minute)
  • 46.8.2 Database Connections In Use
  • 46.8.3 Protocol Threads In Use
• 46.9 Response
• • 46.9.1 Status
• 46.10 Security
• • 46.10.1 Flood Connections Refusal Rate (Connections/minute)
• 46.11 SELECT Details
• • 46.11.1 SELECT Average Time (milliseconds)
  • 46.11.2 SELECT Failure Rate (Failures/minute)
  • 46.11.3 SELECT Rate (Requests/minute)
• 46.12 STATUS Details
• • 46.12.1 STATUS Average Time (milliseconds)
  • 46.12.2 STATUS Failure Rate (Failures/minute)
  • 46.12.3 STATUS Rate (Requests/minute)
• 46.13 STORE Details
• • 46.13.1 STORE Average Time (milliseconds)
  • 46.13.2 STORE Failure Rate (Failures/minute)
  • 46.13.3 STORE Rate (Requests/minute)

47 E-Mail IMAP Service

• 47.1 Response
• • 47.1.1 Connect Time (ms)
  • 47.1.2 Login Time (ms)
  • 47.1.3 Status
  • 47.1.4 Time to List Folders (ms)
  • 47.1.5 Time to Retrieve E-Mail (ms)
  • 47.1.6 Total Time (ms)

48 E-Mail List Server

• 48.1 Messages
• • 48.1.1 Message Processing Rate
  • 48.1.2 Number of Messages Being Processed
• 48.2 Resource Usage
• • 48.2.1 Database Connections In Use
• 48.3 Response
• • 48.3.1 Status

49 E-Mail Middle Tier

• 49.1 Response
• • 49.1.1 Status

50 E-Mail NNTP Inbound Server

• 50.1 Messages
• • 50.1.1 Message Posting Rate (Messages/minute)
  • 50.1.2 Message Retrieval Rate (Messages/minute)
• 50.2 Network
• • 50.2.1 Client Connection Rate (Connections/minute)
  • 50.2.2 Current Client Connections
• 50.3 Newsgroups
• • 50.3.1 Newsgroup Selection Rate (Requests/minute)
  • 50.3.2 Newsgroups Listing Rate (Requests/minute)
• 50.4 Resource Usage
• • 50.4.1 Message Cache Hit Ratio (Hits / (Hits + Misses ))
  • 50.4.2 Protocol Threads In Use
• 50.5 Response
• • 50.5.1 Status

51 E-Mail NNTP Inbound Service

• 51.1 Response
• • 51.1.1 Connect Time (ms)
  • 51.1.2 Status
  • 51.1.3 Time to Post News Article (ms)
  • 51.1.4 Time to Retrieve News Article (ms)
  • 51.1.5 Total Time (ms)

52 E-Mail NNTP Outbound Server

• 52.1 Messages
• • 52.1.1 Message Transmission Error Rate (Messages/minute)
  • 52.1.2 Message Transmission Rate (Messages/minute)
  • 52.1.3 Message Transmission Refusal Rate (Messages/minute)
• 52.2 Resource Usage
• • 52.2.1 Connection Cache Hit Ratio (Hits / (Hits + Misses ))
• 52.3 Response
• • 52.3.1 Status

53 E-Mail SMTP Inbound Server

• 53.1 Messages
• • 53.1.1 Message Deferral Rate (Messages/minute)
  • 53.1.2 Message Reception Rate (Messages/minute)
  • 53.1.3 Message Transmission Rate (Messages/minute)
• 53.2 Network
• • 53.2.1 Current Active SMTP Connections
  • 53.2.2 Current Client Connections
  • 53.2.3 Data Reception Rate (Kb/minute)
  • 53.2.4 Data Transmission Rate (Kb/minute)
  • 53.2.5 SMTP Inbound Connection Rate
• 53.3 Response
• • 53.3.1 Status
• 53.4 Routing Control
• • 53.4.1 Client Connection Floods Rate
  • 53.4.2 Client IP-Address Check Failure Rate
  • 53.4.3 Message Envelope Domain Check Failure Rate
  • 53.4.4 Message Envelope Recipient Check Failure Rate
  • 53.4.5 Message Envelope Sender Check Failure Rate
  • 53.4.6 Message Header Check Failure Rate

54 E-Mail SMTP Inbound Service

• 54.1 Response
• • 54.1.1 Connect Time (ms)
  • 54.1.2 Status
  • 54.1.3 Time To Send E-Mail(ms)
  • 54.1.4 Total Time (ms)

55 E-Mail SMTP Outbound Server

• 55.1 Messages
• • 55.1.1 Distribution List Message Reception Rate (Messages/minute)
  • 55.1.2 Message Transmission Rate (Messages/minute)
• 55.2 Network
• • 55.2.1 Current SMTP Outbound Connections
  • 55.2.2 Data Transmission Rate (Kb/minute)
  • 55.2.3 SMTP Outbound Connection Rate (Connections/minute)
• 55.3 Response
• • 55.3.1 Status

56 E-Mail SMTP Outbound Service

• 56.1 Response
• • 56.1.1 Status

57 E-Mail Virus Scrubber

• 57.1 Messages
• • 57.1.1 Infected Message Discovery Rate (Infections Found/minute)
  • 57.1.2 Infected Message Repair Rate (Repairs/minute)
  • 57.1.3 Message Pre-Scan Rate (Messages/minute)
  • 57.1.4 Message Scan Rate (Messages/minute)
  • 57.1.5 Number of Messages Pending Scan
• 57.2 Response
• • 57.2.1 Status

58 Mail Housekeeper

• 58.1 Messages
• • 58.1.1 Messages Pending Pruning
  • 58.1.2 Messages Pruned
• 58.2 Response
• • 58.2.1 Status

59 Mail Housekeeper Redundancy Group

• 59.1 Messages
• • 59.1.1 Messages Pending Pruning
  • 59.1.2 Messages Pruned
• 59.2 Response
• • 59.2.1 Status

60 Mail IMAP Redundancy Group

• 60.1 Bytes Transferred
• • 60.1.1 Bytes Received By Server
  • 60.1.2 Bytes Sent By Server
• 60.2 Client Connections
• • 60.2.1 Total Client Connections
• 60.3 Fetch Details
• • 60.3.1 Number of Messages Fetched
• 60.4 Login Details
• • 60.4.1 Login Average Time
• 60.5 NOOP Details
• • 60.5.1 NOOP Count
• 60.6 Response
• • 60.6.1 Status
• 60.7 Security
• • 60.7.1 Refused Flood Connections

61 Mail IMAP Service

• 61.1 Bytes Transferred
• 61.2 Client Connections
• • 61.2.1 Total Client Connections
• 61.3 Fetch Details
• • 61.3.1 Fetch Count
• 61.4 IMAP Response
• 61.5 Response
• • 61.5.1 Status
• 61.6 Response Time
• • 61.6.1 Average Login Time
  • 61.6.2 Average Read Email Time
• 61.7 Security
• • 61.7.1 Refused Flood Connections

62 Mail Infrastructure Service

• 62.1 Queue Messages
• • 62.1.1 Queued Messages Pending Pruning
  • 62.1.2 Queued Messages Pruned
• 62.2 Response
• • 62.2.1 Status

63 Mail List Server Redundancy Group

• 63.1 Queue Messages
• • 63.1.1 Queued Messages Pending Pruning
  • 63.1.2 Queued Messages Pruned
• 63.2 Response
• • 63.2.1 Status

64 Mail List Service

• 64.1 Queued Messages
• • 64.1.1 Queued Messages Pending Pruning
  • 64.1.2 Queued Messages Pruned
• 64.2 Response
• • 64.2.1 Status

65 Mail NNTP Redundancy Group

• 65.1 Messages
• • 65.1.1 Total Number of Messages Posted
  • 65.1.2 Total Number of Messages Retrieved
• 65.2 Network
• • 65.2.1 Total NNTP Connections
• 65.3 Response
• • 65.3.1 Status

66 Mail NNTP Service

• 66.1 Messages
• • 66.1.1 Total number of messages posted
  • 66.1.2 Total number of messages retrieved
• 66.2 Network
• • 66.2.1 Total NNTP Connections
• 66.3 NNTP Response
• 66.4 Response
• • 66.4.1 Status
• 66.5 Response Time
• • 66.5.1 Avg. Connect Time (ms)

67 Mail POP Redundancy Group

• 67.1 Network
• • 67.1.1 Data Received
  • 67.1.2 Data Transmitted
  • 67.1.3 Network Clients
• 67.2 Response
• • 67.2.1 Status
• 67.3 Security
• • 67.3.1 Refused Flood Connections

68 Mail POP Service

• 68.1 Network
• 68.2 POP Response
• 68.3 Response
• • 68.3.1 Status
• 68.4 Response Time
• 68.5 Security
• • 68.5.1 Refused Flood Connections

69 Mail Service

• 69.1 Network
• 69.2 Queue Messages
• • 69.2.1 Queued messages pending pruning
  • 69.2.2 Queued messages pruned
• 69.3 Resource Usage
• 69.4 Response
• • 69.4.1 Status
• 69.5 Response Time
• 69.6 Security
• • 69.6.1 Refused Flood Connections

70 Mail SMTP Redundancy Group

• 70.1 Bytes Transferred
• • 70.1.1 Bytes Transmitted
• 70.2 Client Connections
• • 70.2.1 Current Client Connections
• 70.3 Messages
• • 70.3.1 Total Number of Messages Received
  • 70.3.2 Total Number of Messages Transmitted
• 70.4 Response
• • 70.4.1 Status

71 Mail SMTP Service

• 71.1 Bytes Transferred
• • 71.1.1 Bytes Transmitted
• 71.2 Client Connections
• • 71.2.1 Current Client Connections
• 71.3 Messages
• • 71.3.1 Total number of messages received
  • 71.3.2 Total number of messages transmitted
• 71.4 Response
• • 71.4.1 Status
• 71.5 Response Time
• • 71.5.1 Avg. Connect Time (ms)
  • 71.5.2 Avg. Send Email Time (ms)
• 71.6 SMTP Response

72 Mail User Access Service

• 72.1 Network
• 72.2 Resource Usage
• 72.3 Response
• • 72.3.1 Status
• 72.4 Response Time
• 72.5 Security
• • 72.5.1 Refused Flood Connections

73 Mail Virus Scrubber Redundancy Group

• 73.1 Messages
• 73.2 Response
• • 73.2.1 Status

74 Mail Virus Scrubber Service

• 74.1 Messages
• 74.2 Response
• • 74.2.1 Status

75 Oracle Web Access

• 75.1 Response
• • 75.1.1 UpDown Status
• 75.2 Web Access Connection Metrics
• 75.3 Web Access Directory Cache Metrics
• 75.4 Web Access Midtier Operation Metrics

Part III Oracle Voice Mail and FAX

76 Call Transfer Service

• 76.1 Call Transfer Instance Resource Usage Metrics
• • 76.1.1 CPU Usage (%)
  • 76.1.2 Instance Number
  • 76.1.3 Memory Usage (%)
  • 76.1.4 Memory Usage (MB)
  • 76.1.5 Process ID
  • 76.1.6 Start Time (ms since epoch)
  • 76.1.7 Status
  • 76.1.8 Up Time (ms)
• 76.2 Call Transfer Service Resource Usage Metrics
• • 76.2.1 CPU Usage (%)
  • 76.2.2 Memory Usage (%)
  • 76.2.3 Memory Usage (MB)
  • 76.2.4 Start Time (ms since epoch)
  • 76.2.5 Status
  • 76.2.6 Total Instances
  • 76.2.7 Up Time (ms)
• 76.3 Call Transfer Service Response
• • 76.3.1 Status

77 Fax Receiving Service

• 77.1 Fax Receiving Instance Resource Usage Metrics
• • 77.1.1 CPU Usage (%)
  • 77.1.2 Instance Number
  • 77.1.3 Memory Usage (%)
  • 77.1.4 Memory Usage (MB)
  • 77.1.5 Process ID
  • 77.1.6 Start Time (ms since epoch)
  • 77.1.7 Status
  • 77.1.8 Up Time (ms)
• 77.2 Fax Receiving Service Resource Usage Metrics
• • 77.2.1 CPU Usage (%)
  • 77.2.2 Memory Usage (%)
  • 77.2.3 Memory Usage (MB)
  • 77.2.4 Start Time (ms since epoch)
  • 77.2.5 Status
  • 77.2.6 Total Instances
  • 77.2.7 Up Time (ms)
• 77.3 Fax Receiving Service Response
• • 77.3.1 Status

78 Interactive Voice Response Service

• 78.1 Interactive Voice Response Instance Resource Usage Metrics
• • 78.1.1 CPU Usage (%)
  • 78.1.2 Instance Number
  • 78.1.3 Memory Usage (%)
  • 78.1.4 Memory Usage (MB)
  • 78.1.5 Process ID
  • 78.1.6 Start Time (ms since epoch)
  • 78.1.7 Status
  • 78.1.8 Up Time (ms)
• 78.2 Interactive Voice Response Service Resource Usage Metrics
• • 78.2.1 CPU Usage (%)
  • 78.2.2 Memory Usage (%)
  • 78.2.3 Memory Usage (MB)
  • 78.2.4 Start Time (ms since epoch)
  • 78.2.5 Status
  • 78.2.6 Total Instances
  • 78.2.7 Up Time (ms)
• 78.3 Interactive Voice Response Service Response
• • 78.3.1 Status

79 Message Delivery Monitor Service

• 79.1 Message Delivery Monitor Instance Performance Metrics
• • 79.1.1 Average Message Delivery Time (sec.)
  • 79.1.2 Maximum Message Delivery Time (sec.)
  • 79.1.3 Minimum Message Delivery Time (sec.)
  • 79.1.4 Number of Calls with 0-500 s. Message Delivery Time
  • 79.1.5 Number of Calls with 1001-1500 s. Message Delivery Time
  • 79.1.6 Number of Calls with 1501-2000 s. Message Delivery Time
  • 79.1.7 Number of Calls with 2001-2500 s. Message Delivery Time
  • 79.1.8 Number of Calls with 2501-3000 s. Message Delivery Time
  • 79.1.9 Number of Calls with 3001-3500 s. Message Delivery Time
  • 79.1.10 Number of Calls with 3501-4000 s. Message Delivery Time
  • 79.1.11 Number of Calls with 4001-4500 s. Message Delivery Time
  • 79.1.12 Number of Calls with 4501-5000 s. Message Delivery Time
  • 79.1.13 Number of Calls with 5001-5500 s. Message Delivery Time
  • 79.1.14 Number of Calls with 501-1000 s. Message Delivery Time
  • 79.1.15 Number of Calls with 5501-6000 s. Message Delivery Time
  • 79.1.16 Number of Calls with 6001-6500 s. Message Delivery Time
  • 79.1.17 Number of Calls with 6501-7000 s. Message Delivery Time
  • 79.1.18 Number of Calls with 7001-7500 s. Message Delivery Time
  • 79.1.19 Number of Calls with 7501-8000 s. Message Delivery Time
  • 79.1.20 Number of Calls with 8001-8500 s. Message Delivery Time
  • 79.1.21 Number of Calls with 8501-9000 s. Message Delivery Time
  • 79.1.22 Number of Calls with 9001-9500 s. Message Delivery Time
  • 79.1.23 Number of Calls with 9501-10000 s. Message Delivery Time
  • 79.1.24 Number of Calls with over 10000 s. Message Delivery Time
  • 79.1.25 Recipient Collaboration Suite Database Name
  • 79.1.26 Sender Host Name
• 79.2 Message Delivery Monitor Instance Resource Usage Metrics
• • 79.2.1 CPU Usage (%)
  • 79.2.2 Instance Number
  • 79.2.3 Memory Usage (%)
  • 79.2.4 Memory Usage (MB)
  • 79.2.5 Process ID
  • 79.2.6 Start Time (ms since epoch)
  • 79.2.7 Status
  • 79.2.8 Up Time (ms)
• 79.3 Message Delivery Monitor Service Message Delivery Time Distribution
• • 79.3.1 Number of Calls
• 79.4 Message Delivery Monitor Service Performance Metrics
• • 79.4.1 Average Message Delivery Time (sec.)
  • 79.4.2 Maximum Message Delivery Time (sec.)
  • 79.4.3 Minimum Message Delivery Time (sec.)
  • 79.4.4 Recipient Collaboration Suite Database Name
  • 79.4.5 Sender Host Name
• 79.5 Message Delivery Monitor Service Resource Usage Metrics
• • 79.5.1 CPU Usage (%)
  • 79.5.2 Memory Usage (%)
  • 79.5.3 Memory Usage (MB)
  • 79.5.4 Start Time (ms since epoch)
  • 79.5.5 Status
  • 79.5.6 Total Instances
  • 79.5.7 Up Time (ms)
• 79.6 Message Delivery Monitor Service Response
• • 79.6.1 Status
• 79.7 Raw Message Delivery Monitor Instance Performance Metrics

80 Message Recovery Service

• 80.1 Message Recovery Instance Resource Usage Metrics
• • 80.1.1 CPU Usage (%)
  • 80.1.2 Instance Number
  • 80.1.3 Memory Usage (%)
  • 80.1.4 Memory Usage (MB)
  • 80.1.5 Process ID
  • 80.1.6 Start Time (ms since epoch)
  • 80.1.7 Status
  • 80.1.8 Up Time (ms)
• 80.2 Message Recovery Service Resource Usage Metrics
• • 80.2.1 CPU Usage (%)
  • 80.2.2 Memory Usage (%)
  • 80.2.3 Memory Usage (MB)
  • 80.2.4 Start Time (ms since epoch)
  • 80.2.5 Status
  • 80.2.6 Total Instances
  • 80.2.7 Up Time (ms)
• 80.3 Message Recovery Service Response
• • 80.3.1 Status

81 MWI Service

• 81.1 MWI Instance Resource Usage Metrics
• • 81.1.1 CPU Usage (%)
  • 81.1.2 Instance Number
  • 81.1.3 Memory Usage (%)
  • 81.1.4 Memory Usage (MB)
  • 81.1.5 Process ID
  • 81.1.6 Start Time (ms since epoch)
  • 81.1.7 Status
  • 81.1.8 Up Time (ms)
• 81.2 MWI Service Resource Usage Metrics
• • 81.2.1 CPU Usage (%)
  • 81.2.2 Memory Usage (%)
  • 81.2.3 Memory Usage (MB)
  • 81.2.4 Start Time (ms since epoch)
  • 81.2.5 Status
  • 81.2.6 Total Instances
  • 81.2.7 Up Time (ms)
• 81.3 MWI Service Response
• • 81.3.1 Status

82 PBX-Application Cluster

• 82.1 PBX-Application Cluster Response
• • 82.1.1 Status

83 OVF AQMWI Application

• 83.1 Response
• • 83.1.1 Status

84 OVF FaxIn Application

• 84.1 Response
• • 84.1.1 Status

85 OVF MWI Service

• 85.1 Response
• • 85.1.1 Status

86 OVF Recording Application

• 86.1 Activity Total Time
• • 86.1.1 Recording Activity Total Response Time
  • 86.1.2 Recording Activity User Count
  • 86.1.3 Recording Avg Response Time
• 86.2 Caller Greeting Wait Time
• • 86.2.1 Num Users waiting for Greeting
• 86.3 Response
• • 86.3.1 Response Status

87 OVF Recovery Application

• 87.1 Response
• • 87.1.1 Status

88 OVF Retrieval Application

• 88.1 Activity Total Time
• • 88.1.1 Retrieval Avg Response Time
  • 88.1.2 Retrieval Number of Users
  • 88.1.3 Retrieval Sum of Response Time
• 88.2 Database Login Time
• • 88.2.1 DB Login Time User Count
• 88.3 Listen To Message Time
• • 88.3.1 Listen Time User Count
• 88.4 Response
• • 88.4.1 Status
• 88.5 User Login Time
• • 88.5.1 Login Time User Count

89 OVF Routing Application

• 89.1 Response
• • 89.1.1 Status

90 OVF Telephony Midtier

• 90.1 Number of Callers
• • 90.1.1 Current Number of Callers
  • 90.1.2 Total Number of Callers
• 90.2 Response
• • 90.2.1 Status

91 OVF Mailstore

• 91.1 Activity Time
• • 91.1.1 Activity User Count
  • 91.1.2 Average Response Time
  • 91.1.3 Sum of Response Time
• 91.2 Database Login Time
• • 91.2.1 DB Login Time User Count
• 91.3 Delivery Time
• • 91.3.1 Elapsed Time (msec)
• 91.4 Listen To Message Time
• • 91.4.1 Listen Time User Count
• 91.5 Response
• • 91.5.1 Status
• 91.6 User Login Time
• • 91.6.1 User Count for Login Time

92 OVF Transfer Application

• 92.1 Response
• • 92.1.1 Status

93 Recording Service

• 93.1 Raw Recording Instance Performance Metrics
• 93.2 Recording Instance Performance Metrics
• • 93.2.1 Active Recording Calls
  • 93.2.2 Average Greeting Response Time (ms)
  • 93.2.3 Host
  • 93.2.4 Maximum Greeting Response Time (ms)
  • 93.2.5 Metric Name
  • 93.2.6 Minimum Greeting Response Time (ms)
  • 93.2.7 Number of Calls with 0-500 ms. Greeting Response Time
  • 93.2.8 Number of Calls with 1001-1500 ms. Greeting Response Time
  • 93.2.9 Number of Calls with 1501-2000 ms. Greeting Response Time
  • 93.2.10 Number of Calls with 2001-2500 ms. Greeting Response Time
  • 93.2.11 Number of Calls with 2501-3000 ms. Greeting Response Time
  • 93.2.12 Number of Calls with 3001-3500 ms. Greeting Response Time
  • 93.2.13 Number of Calls with 3501-4000 ms. Greeting Response Time
  • 93.2.14 Number of Calls with 4001-4500 ms. Greeting Response Time
  • 93.2.15 Number of Calls with 4501-5000 ms. Greeting Response Time
  • 93.2.16 Number of Calls with 5001-5500 ms. Greeting Response Time
  • 93.2.17 Number of Calls with 501-1000 ms. Greeting Response Time
  • 93.2.18 Number of Calls with 5501-6000 ms. Greeting Response Time
  • 93.2.19 Number of Calls with 6001-6500 ms. Greeting Response Time
  • 93.2.20 Number of Calls with 6501-7000 ms. Greeting Response Time
  • 93.2.21 Number of Calls with 7001-7500 ms. Greeting Response Time
  • 93.2.22 Number of Calls with 7501-8000 ms. Greeting Response Time
  • 93.2.23 Number of Calls with 8001-8500 ms. Greeting Response Time
  • 93.2.24 Number of Calls with 8501-9000 ms. Greeting Response Time
  • 93.2.25 Number of Calls with 9001-9500 ms. Greeting Response Time
  • 93.2.26 Number of Calls with 9501-10000 ms. Greeting Response Time
  • 93.2.27 Number of Calls with over 10000 ms. Greeting Response Time
  • 93.2.28 Port Number
• 93.3 Recording Instance Resource Usage Metrics
• • 93.3.1 CPU Usage (%)
  • 93.3.2 Instance Number
  • 93.3.3 Memory Usage (%)
  • 93.3.4 Memory Usage (MB)
  • 93.3.5 Process ID
  • 93.3.6 Start Time (ms since epoch)
  • 93.3.7 Status
  • 93.3.8 Up Time (ms)
• 93.4 Recording Service Greeting Response Time Distribution
• • 93.4.1 Number of Calls
• 93.5 Recording Service Performance Metrics
• • 93.5.1 Active Recording Calls
  • 93.5.2 Average Greeting Response Time (ms)
  • 93.5.3 Maximum Greeting Response Time (ms)
  • 93.5.4 Minimum Greeting Response Time (ms)
• 93.6 Recording Service Resource Usage Metrics
• • 93.6.1 CPU Usage (%)
  • 93.6.2 Memory Usage (%)
  • 93.6.3 Memory Usage (MB)
  • 93.6.4 Start Time (ms since epoch)
  • 93.6.5 Status
  • 93.6.6 Total Instances
  • 93.6.7 Up Time (ms)
• 93.7 Recording Service Response
• • 93.7.1 Status

94 Retrieval Service

• 94.1 Raw Retrieval Instance Performance Metrics
• 94.2 Retrieval Instance Performance Metrics
• • 94.2.1 Active Logins
  • 94.2.2 Active Menu Play Calls
  • 94.2.3 Active Message Play Calls
  • 94.2.4 Average Login Response Time (ms)
  • 94.2.5 Average Menu Play Time (ms)
  • 94.2.6 Average Message Play Time (ms)
  • 94.2.7 Host
  • 94.2.8 Maximum Login Response Time (ms)
  • 94.2.9 Maximum Menu Play Time (ms)
  • 94.2.10 Maximum Message Play Time (ms)
  • 94.2.11 Minimum Login Response Time (ms)
  • 94.2.12 Minimum Menu Play Time (ms)
  • 94.2.13 Minimum Message Play Time (ms)
  • 94.2.14 Name
  • 94.2.15 Number of Calls with 0-100 ms. Menu Play Time
  • 94.2.16 Number of Calls with 0-500 ms. Login Response Time
  • 94.2.17 Number of Calls with 0-500 ms. Message Play Time
  • 94.2.18 Number of Calls with 1001-1100 ms. Menu Play Time
  • 94.2.19 Number of Calls with 1001-1500 ms. Login Response Time
  • 94.2.20 Number of Calls with 1001-1500 ms. Message Play Time
  • 94.2.21 Number of Calls with 101-200 ms. Menu Play Time
  • 94.2.22 Number of Calls with 1101-1200 ms. Menu Play Time
  • 94.2.23 Number of Calls with 1201-1300 ms. Menu Play Time
  • 94.2.24 Number of Calls with 1301-1400 ms. Menu Play Time
  • 94.2.25 Number of Calls with 1401-1500 ms. Menu Play Time
  • 94.2.26 Number of Calls with 1501-1600 ms. Menu Play Time
  • 94.2.27 Number of Calls with 1501-2000 ms. Login Response Time
  • 94.2.28 Number of Calls with 1501-2000 ms. Message Play Time
  • 94.2.29 Number of Calls with 1601-1700 ms. Menu Play Time
  • 94.2.30 Number of Calls with 1701-1800 ms. Menu Play Time
  • 94.2.31 Number of Calls with 1801-1900 ms. Menu Play Time
  • 94.2.32 Number of Calls with 1901-2000 ms. Menu Play Time
  • 94.2.33 Number of Calls with 2001-2500 ms. Login Response Time
  • 94.2.34 Number of Calls with 2001-2500 ms. Message Play Time
  • 94.2.35 Number of Calls with 201-300 ms. Menu Play Time
  • 94.2.36 Number of Calls with 2501-3000 ms. Login Response Time
  • 94.2.37 Number of Calls with 2501-3000 ms. Message Play Time
  • 94.2.38 Number of Calls with 3001-3500 ms. Login Response Time
  • 94.2.39 Number of Calls with 3001-3500 ms. Message Play Time
  • 94.2.40 Number of Calls with 301-400 ms. Menu Play Time
  • 94.2.41 Number of Calls with 3501-4000 ms. Login Response Time
  • 94.2.42 Number of Calls with 3501-4000 ms. Message Play Time
  • 94.2.43 Number of Calls with 4001-4500 ms. Login Response Time
  • 94.2.44 Number of Calls with 4001-4500 ms. Message Play Time
  • 94.2.45 Number of Calls with 401-500 ms. Menu Play Time
  • 94.2.46 Number of Calls with 4501-5000 ms. Login Response Time
  • 94.2.47 Number of Calls with 4501-5000 ms. Message Play Time
  • 94.2.48 Number of Calls with 5001-5500 ms. Login Response Time
  • 94.2.49 Number of Calls with 5001-5500 ms. Message Play Time
  • 94.2.50 Number of Calls with 501-1000 ms. Login Response Time
  • 94.2.51 Number of Calls with 501-1000 ms. Message Play Time
  • 94.2.52 Number of Calls with 501-600 ms. Menu Play Time
  • 94.2.53 Number of Calls with 5501-6000 ms. Login Response Time
  • 94.2.54 Number of Calls with 5501-6000 ms. Message Play Time
  • 94.2.55 Number of Calls with 6001-6500 ms. Login Response Time
  • 94.2.56 Number of Calls with 6001-6500 ms. Message Play Time
  • 94.2.57 Number of Calls with 601-700 ms. Menu Play Time
  • 94.2.58 Number of Calls with 6501-7000 ms. Login Response Time
  • 94.2.59 Number of Calls with 6501-7000 ms. Message Play Time
  • 94.2.60 Number of Calls with 7001-7500 ms. Login Response Time
  • 94.2.61 Number of Calls with 7001-7500 ms. Message Play Time
  • 94.2.62 Number of Calls with 701-800 ms. Menu Play Time
  • 94.2.63 Number of Calls with 7501-8000 ms. Login Response Time
  • 94.2.64 Number of Calls with 7501-8000 ms. Message Play Time
  • 94.2.65 Number of Calls with 8001-8500 ms. Login Response Time
  • 94.2.66 Number of Calls with 8001-8500 ms. Message Play Time
  • 94.2.67 Number of Calls with 801-900 ms. Menu Play Time
  • 94.2.68 Number of Calls with 8501-9000 ms. Login Response Time
  • 94.2.69 Number of Calls with 8501-9000 ms. Message Play Time
  • 94.2.70 Number of Calls with 9001-9500 ms. Login Response Time
  • 94.2.71 Number of Calls with 9001-9500 ms. Message Play Time
  • 94.2.72 Number of Calls with 901-1000 ms. Menu Play Time
  • 94.2.73 Number of Calls with 9501-10000 ms. Login Response Time
  • 94.2.74 Number of Calls with 9501-10000 ms. Message Play Time
  • 94.2.75 Number of Calls with over 10000 ms. Login Response Time
  • 94.2.76 Number of Calls with over 10000 ms. Message Play Time
  • 94.2.77 Number of Calls with over 2000 ms. Menu Play Time
  • 94.2.78 Port Number
• 94.3 Retrieval Instance Resource Usage Metrics
• • 94.3.1 CPU Usage (%)
  • 94.3.2 Instance Number
  • 94.3.3 Memory Usage (%)
  • 94.3.4 Memory Usage (MB)
  • 94.3.5 Process ID
  • 94.3.6 Start Time (ms since epoch)
  • 94.3.7 Status
  • 94.3.8 Up Time (ms)
• 94.4 Retrieval Service Login Response Time Distribution
• • 94.4.1 Number of Calls
• 94.5 Retrieval Service Menu Play Time Distribution
• • 94.5.1 Number of Calls
• 94.6 Retrieval Service Message Play Time Distribution
• • 94.6.1 Number of Calls
• 94.7 Retrieval Service Performance Metrics
• • 94.7.1 Active Logins
  • 94.7.2 Active Menu Play Calls
  • 94.7.3 Active Message Play Calls
  • 94.7.4 Average Login Response Time (ms)
  • 94.7.5 Average Menu Play Time (ms)
  • 94.7.6 Average Message Play Time (ms)
  • 94.7.7 Maximum Login Response Time (ms)
  • 94.7.8 Maximum Menu Play Time (ms)
  • 94.7.9 Maximum Message Play Time (ms)
  • 94.7.10 Minimum Login Response Time (ms)
  • 94.7.11 Minimum Menu Play Time (ms)
  • 94.7.12 Minimum Message Play Time (ms)
• 94.8 Retrieval Service Resource Usage Metrics
• • 94.8.1 CPU Usage (%)
  • 94.8.2 Memory Usage (%)
  • 94.8.3 Memory Usage (MB)
  • 94.8.4 Start Time (ms since epoch)
  • 94.8.5 Status
  • 94.8.6 Total Instances
  • 94.8.7 Up Time (ms)
• 94.9 Retrieval Service Response
• • 94.9.1 Status

95 Routing Service

• 95.1 Routing Instance Performance Metrics
• • 95.1.1 Host
  • 95.1.2 Metric Name
  • 95.1.3 Port Number
  • 95.1.4 Recording Requests
  • 95.1.5 Retrieval Requests
• 95.2 Routing Instance Resource Usage Metrics
• • 95.2.1 CPU Usage (%)
  • 95.2.2 Instance Number
  • 95.2.3 Memory Usage (%)
  • 95.2.4 Memory Usage (MB)
  • 95.2.5 Process ID
  • 95.2.6 Start Time (ms since epoch)
  • 95.2.7 Status
  • 95.2.8 Up Time (ms)
• 95.3 Routing Service Performance Metrics
• • 95.3.1 Total Recording Requests
  • 95.3.2 Total Retrieval Requests
• 95.4 Routing Service Resource Usage Metrics
• • 95.4.1 CPU Usage (%)
  • 95.4.2 Memory Usage (%)
  • 95.4.3 Memory Usage (MB)
  • 95.4.4 Start Time (ms since epoch)
  • 95.4.5 Status
  • 95.4.6 Total Instances
  • 95.4.7 Up Time (ms)
• 95.5 Routing Service Response
• • 95.5.1 Status

96 SMDI Monitor Service

• 96.1 SMDI Monitor Instance Resource Usage Metrics
• • 96.1.1 CPU Usage (%)
  • 96.1.2 Instance Number
  • 96.1.3 Memory Usage (%)
  • 96.1.4 Memory Usage (MB)
  • 96.1.5 Process ID
  • 96.1.6 Start Time (ms since epoch)
  • 96.1.7 Status
  • 96.1.8 Up Time (ms)
• 96.2 SMDI Monitor Service Resource Usage Metrics
• • 96.2.1 CPU Usage (%)
  • 96.2.2 Memory Usage (%)
  • 96.2.3 Memory Usage (MB)
  • 96.2.4 Start Time (ms since epoch)
  • 96.2.5 Status
  • 96.2.6 Total Instances
  • 96.2.7 Up Time (ms)
• 96.3 SMDI Monitor Service Response
• • 96.3.1 Status

97 Telephony Monitor Service

• 97.1 Telephony Instance Performance Metrics
• • 97.1.1 Current Number of Calls
  • 97.1.2 Host
  • 97.1.3 Metric Name
  • 97.1.4 Port Number
  • 97.1.5 Telephony Server Instance Status
  • 97.1.6 Total Number of Calls
• 97.2 Telephony Monitor Instance Resource Usage Metrics
• • 97.2.1 CPU Usage (%)
  • 97.2.2 Instance Number
  • 97.2.3 Memory Usage (%)
  • 97.2.4 Memory Usage (MB)
  • 97.2.5 Process ID
  • 97.2.6 Start Time (ms since epoch)
  • 97.2.7 Status
  • 97.2.8 Up Time (ms)
• 97.3 Telephony Monitor Service Resource Usage Metrics
• • 97.3.1 CPU Usage (%)
  • 97.3.2 Memory Usage (%)
  • 97.3.3 Memory Usage (MB)
  • 97.3.4 Start Time (ms since epoch)
  • 97.3.5 Status
  • 97.3.6 Total Instances
  • 97.3.7 Up Time (ms)
• 97.4 Telephony Monitor Service Response
• • 97.4.1 Status
• 97.5 Telephony Service Performance Metrics
• • 97.5.1 Current Number of Calls
  • 97.5.2 Telephony Server Service Status
  • 97.5.3 Total Number of Calls

98 Voicemail and Fax

• 98.1 Voicemail and Fax Response
• • 98.1.1 Status

99 Voicemail and Fax Application

• 99.1 Collaboration Suite Database Availablity
• • 99.1.1 Collaboration Suite Database Status
  • 99.1.2 OVF Host Name
• 99.2 Voicemail and Fax Application Availability Metrics
• • 99.2.1 Collaboration Suite Database Accessible
  • 99.2.2 Inbound Fax Feature Available
  • 99.2.3 Oracle Internet Directory Accessible
  • 99.2.4 Recording Feature Available
  • 99.2.5 Retrieval Feature Available
• 99.3 Voicemail and Fax Application Performance Metrics
• • 99.3.1 Average Greeting Response Time (ms)
  • 99.3.2 Average Login Response Time (ms)
  • 99.3.3 Average Menu Play Time (ms)
  • 99.3.4 Average Message Delivery Time (s)
  • 99.3.5 Average Message Play Time (ms)
  • 99.3.6 Number of Active Calls
  • 99.3.7 Total Number of Calls
• 99.4 Voicemail and Fax Application Resource Usage
• • 99.4.1 CPU Usage (%)
  • 99.4.2 Memory Usage (%)
  • 99.4.3 Memory Usage (MB)
  • 99.4.4 Start Time (ms since epoch)
  • 99.4.5 Status
  • 99.4.6 Uptime (ms)
• 99.5 Voicemail and Fax Application Response
• • 99.5.1 Status

100 Voicemail and Fax Fax Service

• 100.1 Response
• • 100.1.1 Status

101 Voicemail and Fax Service

• 101.1 Activity Total
• • 101.1.1 Total Recordings (last 5 minutes)
  • 101.1.2 Total Retrieval Calls (last 5 minutes)
• 101.2 Response
• • 101.2.1 Status

102 Voicemail and Fax Recording Service

• 102.1 Activity Total
• • 102.1.1 Total Recording Calls (last 5 minutes)
• 102.2 Response
• • 102.2.1 Status

103 Voicemail and Fax Retrieval Service

• 103.1 Activity Total
• • 103.1.1 Total Retrieval Calls (last 5 minutes)
• 103.2 Response
• • 103.2.1 Status