21 Identity Management User Access Service

The Identity Management User Access Service target is a grouping of the Internet Directory Service and Single Sign-on Service that are accessed by general users.

21.1 LDAP Statistics

The LDAP Statistics Category gives you information about active database sessions, directory operations and the total LDAP logon sessions.

Note:

For target Version 1.0, the evaluation and collection frequency for each metric is every 15 minutes.

The following table lists the metrics and their descriptions.

Table 21-1 LDAP Statistics Metrics

Metric	Description
Active Data Base Sessions	Number of sessions currently running on the LDAP servers and Single Sign-On servers. The value is the sum of all active database sessions on all LDAP and Single Sign-On agent monitored targets.
Directory Operations (last 15 min.)	Total number of the LDAP directory operations across all the LDAP servers of the Identity Management service. This metric shows the total number of directory operations performed on the LDAP servers and Single Sign-On servers. The value is the sum of all open TCP connections, all completed "add" operations, and all completed "bind" operations performed on all LDAP and Single Sign-On agent monitored targets.
Total LDAP Logon Sessions	Total number of LDAP logon sessions across the LDAP servers and Single Sign-On servers.

21.2 Response

The Response category checks and displays whether or not the Identity Management Services are available. Its status depends upon the status of all LDAP servers and Single Sign-On servers. The Identity Management User Access Services is available only when all these services are available.

21.2.1 Status

If the Status of Identity Management User Access Service is down, then check the results obtained by Root Cause Analysis on the Identity Management Service Home Page.

21.3 Response Time

The Response Time category gives you information about the time taken by LDAP and Single Sign-on servers to perform a search.

21.3.1 Average Base Search Time (ms)

This metric shows the average time taken by LDAP and Single Sign-on servers to perform a base search.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Evaluation and Collection Frequency
Version 1.0	Every 15 minutes

21.4 SSO Login

The SSO Login category provides information about the login attempts made to the LDAP and Single Sign-On servers.

21.4.1 Number of Successful Login Attempts

This metric displays the total number of successful login attempts over the last hour across all LDAP and Single Sign-on servers.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Evaluation and Collection Frequency
Version 1.0	Every 15 minutes

21.4.2 Number of Unsuccessful Login Attempts

This metric displays the total number of unsuccessful login attempts over the last hour across all LDAP and Single Sign-on servers.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Evaluation and Collection Frequency
Version 1.0	Every 15 minutes