24 Mobile Collaboration Access Service

The Mobile Collaboration Access Service target is a grouping of all Mobile Collaboration Access Services that are accessed by general users. The Mobile Collaboration Access Services include the Address Book Service, Calendar Service, Content Services Service, Directory Service, Fax Service, Mail Service, and Short Msg Service.

24.1 Response

The Response category checks and displays whether or not the Mobile Collaboration Access Services are available. The Mobile Collaboration Access Services include the Address Book Service, Calendar Service, Cnotent Services Service, Directory Service, Fax Service, Mail Service, and Short Msg Service.

24.1.1 Status

This metric shows whether or not the Mobile Collaboration Access Services are available. The status is "up" only when all the Mobile Collaboration Access Services are available.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Evaluation and Collection Frequency
Version 1.0	Every 15 minutes

User Action

If the Status of Mobile Collaboration Access Service is down, then check the results obtained by the Root Cause Analysis on the Mobile Collaboration Access Service Home Page.

24.2 Response Time

The Response Time Category gives you information about total user action time.

24.2.1 User Action Total Time (ms)

This metric shows the total time taken by Mobile Collaboration User Access Services to service their transactions (including login time and connection time).

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Evaluation and Collection Frequency
Version 1.0	Every 15 minutes

24.3 Statistics

The Statistics Category gives you information about total number of active sessions, total number of services invoked over the last five minutes, and total number of users.

Note:

For target Version 1.0, the evaluation and collection frequency for each metric is every 15 minutes.

The following table lists the metrics and their descriptions.

Table 24-1 Statistics Metrics

Metric	Description
Total Number of Active Sessions	Total number of active sessions on the Mobile Collaboration Access Services
Total Number of Services Invoked Over Last 5 min	Total number of services invoked on the Mobile Collaboration Access Service for the past five minutes
Total Number of Users	Total number of active users on the Mobile Collaboration Access Service