102 Voicemail and Fax Recording Service
The Voicemail and Fax Recording Service monitors the availability, performance, and usage of the recording functionality.
102.1 Activity Total
The Activity Total shows information about total recording activity for the last 5 minutes.
102.1.1 Total Recording Calls (last 5 minutes)
This metric displays information about the number of users performing recording activity for the last five minutes across all the recording servers of the Voicemail and Fax service.
102.2 Response
The Response category checks and displays whether or not the Voicemail and Fax Recording Service is available. Its status is based on the status of all Voicemail and Fax Recording Services. The Voicemail and Fax Recording Service is available only when all these services are available.
102.2.1 Status
This metric shows whether or not the Voicemail and Fax Recording Service is available.
User Action
If the Status of Voicemail and Fax Recording Service is down, then check the results obtained by the Root Cause Analysis on the Voicemail and Fax Recording Service Home Page.
