Workflow Open Mail for Outlook Express Message (Oracle Workflow Administrator's Guide)

Oracle Workflow Administrator's Guide
Release 2.6.3.5
Part Number B12160-02


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Workflow Open Mail for Outlook Express Message

If you use an e-mail application such as Microsoft Outlook Express as your e-mail client, you should select the standard Workflow Open Mail for Outlook Express message as a template for e-mail notifications that require a response, for users with a notification preference of MAILHTML, MAILHTM2, or MAILATTH. This message includes a link to the Notification Details web page to let users respond to the notification there. This template is provided to accommodate e-mail applications that cannot process the response links included in the Workflow Open Mail (Templated) and Workflow Open Mail (Direct) templates.

Note: If you select the Workflow Open Mail for Outlook Express message template for a notification mailer, then you should also select the Workflow Open Mail (More Information Request for Outlook Express) message template for that notification mailer. See: Workflow Open Mail (More Information Request for Outlook Express) Message.

The response instructions in the plain text message body describe how to reply manually using the templated response method. This message is used for notifications sent to performers with a notification preference of MAILATTH. The HTML-formatted message body includes a link called "Click here to respond" which lets users access the notification in the Notification Details web page to respond to the notification. This message is used for notifications sent to performers with a notification preference of MAILHTML or MAILHTM2, and is also attached to notifications sent to performers with a notification preference of MAILATTH.

Note: When users choose the "Click here to respond" link, it automatically attempts to establish a web session with the web server. Users must be able to connect to the web server to use this link to respond to a notification. Users must log in to Oracle Workflow to access the Notification Details page, unless you enable guest access in Oracle Applications. See: Reviewing Notifications via Electronic Mail, Oracle Workflow User's Guide and Responses Through the Notification Detail Link Attachment.

The Workflow Open Mail for Outlook Express message has the following message attributes. The values are drawn from the message definition associated with a notification activity.

START_DATE The date the message is sent.

TO The role the notification is sent to; the performer.

SUBJECT The subject line defined in the message.

BODY The text of the body defined in the message.

COMMENT Comments added by the sender or the forwarder.

PRIORITY The priority of the notification message.

DUE_DATE The date by which a response is required, specified in the notification activity.

NOTIFICATION Required notification code used to identify the information in the notification.

RESPONSE The user response section as defined by the Respond message attributes in the actual notification message definition.

MAILTO The content of the HTML tag that a recipient would click on to respond to a notification. This attribute is not currently used.

CLICK_HERE_ RESPONSE The content of the HTML tag that a recipient would click on to access the Notification Details page to respond to a notification. This attribute is used only for HTML e-mail notifications.

SENDER The name of the sender of the message, as displayed in the From column in the Worklist. This attribute is not currently used.

HEADER Standard header attributes and any custom header attributes defined to hold key information for the message. See: Header Attributes, Oracle Workflow Developer's Guide.

HISTORY The history of actions on the notification.

TIMEZONE The time zone of the dates and times displayed in the notification, based on the time zone of the server from which the notification was sent. This attribute is not currently used.

You can customize the boilerplate text that appears in the body of the Workflow Open Mail for Outlook Express message, where attributes preceded by an ampersand (&) are token substituted with runtime values when the notification is sent.

The boilerplate text for a plain text message body is as follows:

Oracle Workflow Notification

&TIMEZONE



--------- Start of Response Template ------------



Response Template for &NOTIFICATION



To submit your response, reply to this message including this response template in your reply. Insert your response value between the quotes following each response prompt.





&RESPONSE

----------- End of Response Template ------------



Notification Details:

&HEADER

&BODY



Due Date: &DUE_DATE



&HISTORY

The boilerplate text for a HTML-formatted message body is as follows:

<HTML> <HEAD> <TITLE> Oracle Workflow Notification </TITLE>

<STYLE>

<!--

A:link {font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;color:#663300}

A:active {font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;color:#ff6600}

A:visited {font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;color:#996633}

-->

</STYLE> </HEAD> 

<BODY BGCOLOR="#FFFFFF" > 

<P><SPAN style="font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;font-weight:normal;color:#336699">&TIMEZONE

</SPAN>

<P>&HEADER

<P>&BODY

<P><SPAN style="font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;font-weight:normal;color:#000000">&CLICK_HERE_RESPONSE </SPAN>

<P>&HISTORY

</BODY> 

</HTML>

See: Modifying Your Message Templates

Contents

Index

Glossary

START_DATE	The date the message is sent.
TO	The role the notification is sent to; the performer.
SUBJECT	The subject line defined in the message.
BODY	The text of the body defined in the message.
COMMENT	Comments added by the sender or the forwarder.
PRIORITY	The priority of the notification message.
DUE_DATE	The date by which a response is required, specified in the notification activity.
NOTIFICATION	Required notification code used to identify the information in the notification.
RESPONSE	The user response section as defined by the Respond message attributes in the actual notification message definition.
MAILTO	The content of the HTML tag that a recipient would click on to respond to a notification. This attribute is not currently used.
CLICK_HERE_ RESPONSE	The content of the HTML tag that a recipient would click on to access the Notification Details page to respond to a notification. This attribute is used only for HTML e-mail notifications.
SENDER	The name of the sender of the message, as displayed in the From column in the Worklist. This attribute is not currently used.
HEADER	Standard header attributes and any custom header attributes defined to hold key information for the message. See: Header Attributes, Oracle Workflow Developer's Guide.
HISTORY	The history of actions on the notification.
TIMEZONE	The time zone of the dates and times displayed in the notification, based on the time zone of the server from which the notification was sent. This attribute is not currently used.