Oracle Workflow Administrator's Guide Release 2.6.3.5 Part Number B12160-02 |
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The response instructions in the plain text message body describe how to reply manually. This message is used for notifications sent to performers with a notification preference of MAILTEXT or MAILATTH. The response instructions in the HTML-formatted message body describe how to reply using the automatically generated response template. This message is used for notifications sent to performers with a notification preference of MAILHTML or MAILHTM2, and is also attached to notifications sent to performers with a notification preference of MAILATTH.
The Workflow Open Mail (More Information Request) message has the following message attributes. The values are drawn from the message definition associated with a notification activity.
DUE_DATE | The date by which a response is required, specified in the notification activity. |
BODY | The text of the body defined in the message. |
SUBJECT | The subject line defined in the message. |
COMMENT | Comments added by the sender or the forwarder. |
SENDER | The name of the sender of the message, as displayed in the From column in the Worklist. |
HISTORY | The history of actions on the notification. |
QUESTION | Details about what information is being requested. |
RESPONSE | The user response section. |
NOTIFICATION | Required notification code used to identify the information in the notification. |
HEADER | Standard header attributes and any custom header attributes defined to hold key information for the message. See: Header Attributes, Oracle Workflow Developer's Guide. |
TIMEZONE | The time zone of the dates and times displayed in the notification, based on the time zone of the server from which the notification was sent. This attribute is not currently used. |
The boilerplate text for a plain text message body is as follows:
Oracle Workflow Notification
&TIMEZONE
_________________Start of Response Template_________________
More Information Template for &NOTIFICATION
User &SENDER has requested more information for the notification. Please reply to this message, including this response template with your reply. Copy and paste from this message if necessary to obtain an editable copy of the template. Insert your comments between the quotes against the prompt.
Question: &QUESTION
&RESPONSE
__________________End of Response Template__________________
Notification Details:
&HEADER
&BODY
Due Date: &DUE_DATE
&HISTORY
The boilerplate text for a HTML-formatted message body is as follows:
<HTML> <HEAD> <TITLE> Oracle Workflow Notification </TITLE><STYLE>
<!--
A:link {font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;color:#663300}
A:active {font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;color:#ff6600}
A:visited {font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;color:#996633}
-->
</STYLE> </HEAD>
<BODY BGCOLOR="#FFFFFF" >
<P><SPAN style="font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;font-weight:normal;color:#336699">&TIMEZONE
</SPAN>
<P><SPAN style="font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;font-weight:normal;color:#000000">
<P>Question: <B>&QUESTION</B>
<P><B>Please click on the following link to automatically generate an E-mail response for this question. Before sending the E-mail response, ensure desired comments within quotes.</B>
<P>&MAILTO
<P><B>Notification Detail:</B></SPAN>
<P>&HEADER
<P>&BODY
<BR>
<SPAN style="font-family:Arial,Helvetica,Geneva,sans-serif;font-size:10pt;font-weight:normal;color:#000000">Question: <B>&QUESTION</B>
<P><B>Please click on the following link to automatically generate an E-mail response for this question. Before sending the E-mail response, ensure desired comments within quotes.</B>
<P>&MAILTO </SPAN>
<P>&HISTORY
</BODY>
</HTML>
See: Modifying Your Message Templates
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