7 Configuring Oracle Voicemail & Fax

This chapter describes how to configure Oracle Enterprise Manager Grid Control 10g Release 2 (10.2) to monitor the Oracle Voicemail & Fax component for Oracle Collaboration Suite Release 2 (9.0.4).

Note:

Grid Control 10g Release 2 (10.2) does not support the monitoring of Oracle Voicemail & Fax Release 1 (9.0.3) components.

See "Steps to Perform Before Creating a Voicemail & Fax Service" for information on setting up Grid Control 10g Release 2 (10.2) to monitor the Oracle Voicemail & Fax component for Oracle Collaboration Suite 10g Release 1 (10.1).

7.1 Using Grid Control to Manage Oracle Voicemail & Fax

Before you begin installing Oracle Voicemail & Fax for Oracle Collaboration Suite Release 2 (9.0.4) for Windows, be sure that the latest Oracle Management Agent for Windows is installed and properly configured on the Windows machine.

After installing Oracle Voicemail & Fax for Oracle Collaboration Suite Release 2 (9.0.4) for Windows, use Grid Control to centrally administer your Voicemail & Fax installation.

Before you start using Oracle Voicemail & Fax, use Grid Control to set up your sites and groups and configure the PBX-Application Cluster.

For more information about getting started with Grid Control and configuring Oracle Voicemail & Fax, see Oracle Voicemail & Fax Administrator's Guide for Oracle Collaboration Suite 10g Release 1 at:

http://www.oracle.com/technology/documentation/collab10g.html

Even though the Oracle Voicemail & Fax Administrator's Guide for Oracle Collaboration Suite 10g Release 1 was written to describe setting up Grid Control 10.1.0.4 to manage the Oracle Voicemail & Fax component for Oracle Collaboration Suite 10g Release 1 (10.1), the same steps can be used to set up Grid Control 10g Release 2 (10.2) to manage the Oracle Voicemail & Fax component for Oracle Collaboration Suite Release 2 (9.0.4).

Note:

Due to differences in the underlying architecture and design of Oracle Voicemail & Fax targets in Oracle Collaboration Suite releases 9.0.4 and 10.1, you cannot create component services for Oracle Voicemail & Fax release 9.0.4 targets. In other words, the instructions in "Steps for Creating a Collaboration Suite Service" are only valid for Voicemail & Fax release 10.1 targets.

Follow these steps to create an Oracle Voicemail & Fax release 9.0.4 component:

On the All Targets page in Grid Control, choose Collaboration Suite Component from the Add box and click Go.
On the Create Collaboration Suite Component: Component Type page, choose Voicemail & Fax (9.0.4) and click Continue.
On the Create Collaboration Suite Component: Targets page, choose a name for the Voicemail & Fax release 9.0.4 component, specify the targets that comprise the component, and click OK.