Contents

List of Examples

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

Part I Configuring Collaboration Suite 10g Release 1 Targets

1 Introduction to Managing Oracle Collaboration Suite 10g Release 1

• 1.1 Installing Oracle Enterprise Manager Grid Control 10g Release 2
• 1.2 Benefits of Managing Oracle Collaboration Suite with Grid Control
• 1.3 Configuring Collaboration Suite Services and Systems
• • 1.3.1 Enabling the Collaboration Suites Tab
  • 1.3.2 Creating an Identity Management Service
  • • 1.3.2.1 Specifying Access Rights for the LDAP User
    • 1.3.2.2 Steps for Creating an Identity Management Service
  • 1.3.3 Creating a Collaboration Suite Service and System
  • • 1.3.3.1 Access Rights for Collaboration Suite Services and Component Services
    • 1.3.3.2 Steps for Creating a Collaboration Suite Service
    • 1.3.3.3 Installing Oracle Collaboration Suite Metric and Policy Helpsets
    • 1.3.3.4 Steps to Perform Before Creating a Mail Service
    • 1.3.3.5 Steps to Perform Before Creating an Ultra Search Service
    • 1.3.3.6 Steps to Perform Before Creating a Mobile Collaboration Service
    • 1.3.3.7 Specifying the Oracle HTTP Server Port for the Mobile Collaboration Push Mail Service
    • 1.3.3.8 Steps to Perform Before Creating a Voicemail & Fax Service
    • 1.3.3.9 Disabling Auto Versioning for Content Services
    • 1.3.3.10 Specifying the Full Path Name to a Content Services Service Sample File

2 Managing Oracle Collaboration Suite

• 2.1 Editing and Deleting Collaboration Suite Services and Component Services
• • 2.1.1 Preserving Changes to Collaboration Suite Service Web Application Transactions
• 2.2 Additional Configuration Steps for Collaboration Suite
• • 2.2.1 Setting Up the Client System Analyzer to Collect Collaboration Suite Client Configuration Data
  • 2.2.2 Changing the Mail Listener's Status to Up
  • • 2.2.2.1 Changing the Status of a Mail Listener on UNIX to Up
    • 2.2.2.2 Changing the Status of the Mail Listener on Windows to Up
  • 2.2.3 Additional Configuration Steps for a Content Services Service
  • • 2.2.3.1 Configuration Steps for Content Services Read and Send Web Application Services
    • 2.2.3.2 Configuration Steps for a Content Services FTP Service
    • 2.2.3.3 Configuration Steps for a Content Services Records Management Service
    • 2.2.3.4 Deleting Test Files for the Content Services Test User
  • 2.2.4 Additional Configuration Steps for Voicemail & Fax Components
  • • 2.2.4.1 Updating the Voicemail & Fax Service when the SMDI Status is Changed
    • 2.2.4.2 Process Control for Voicemail & Fax Systems and PBX-Application Clusters
  • 2.2.5 Specifying the Build Number for a Web Access Client Service
  • 2.2.6 Understanding Failure Messages for the Ultra Search Crawler Web Application
  • 2.2.7 Deleting Test Messages for the Mail Test User
  • 2.2.8 Fixing the Error Message on a Web Application Page Performance Page
  • 2.2.9 Modifying an Identity Management Service or Subservice
  • 2.2.10 Changing the Title of a Collaboration Suite Service Dashboard

Part II Configuring Collaboration Suite Release 2 Targets

3 Introduction to Managing Oracle Collaboration Suite Release 2

• 3.1 Grid Control 10g Release 2 Features for Oracle Collaboration Suite Release 2 Components
• 3.2 Benefits of Managing Oracle Collaboration Suite with Grid Control
• 3.3 Before You Configure Grid Control to Manage Oracle Collaboration Suite
• • 3.3.1 Gathering Information About Your Oracle Collaboration Suite Release 2 Installation
  • 3.3.2 Installing Oracle Enterprise Manager Grid Control 10g Release 2
  • 3.3.3 Installing the Oracle Management Agent on Your Host Computers
  • • 3.3.3.1 Identifying Where to Install the Management Agent
    • 3.3.3.2 Requirements for Installing the Management Agent
    • 3.3.3.3 About the Targets the Management Agent Can Discover
  • 3.3.4 About Local and Remote Monitoring with the Management Agent
  • • 3.3.4.1 About Local Monitoring
    • 3.3.4.2 About Remote Monitoring
• 3.4 General Configuration Tasks for Managing Oracle Collaboration Suite
• • 3.4.1 Creating an Oracle Collaboration Suite Host Group
  • 3.4.2 Creating an Oracle Collaboration Suite Database Group
  • 3.4.3 Creating an Oracle Collaboration Suite Application Server Group
  • 3.4.4 Creating an Oracle Collaboration Suite Group
  • 3.4.5 Creating an Oracle Collaboration Suite Subtab

4 Configuring Identity Management Targets

• 4.1 Prerequisites Before Configuring Grid Control for Identity Management Targets
• 4.2 Overview of Identity Management Target Types
• • 4.2.1 About the OID Client Target
  • 4.2.2 About Discovery of the Identity Management Targets
• 4.3 Creating the LDAP Server Target
• • 4.3.1 Automatically Discovering the LDAP Server as Part of an Existing Oracle Application Server Installation
  • 4.3.2 Manually Adding the LDAP Server Target
• 4.4 Creating the Single Sign-On (SSO) Server Target
• • 4.4.1 Automatically Discovering the SSO Server Target as Part of an Existing Oracle Application Server Installation
  • 4.4.2 Manually Adding the Single Sign-On Server Target
• 4.5 Creating the OID Client Target
• 4.6 Creating a Single Sign-On Web Application Target
• 4.7 Creating the Identity Management Group Target

5 Configuring Email

• 5.1 Preparing to Configure Grid Control to Manage Email
• • 5.1.1 Overview of Oracle Email Target Types
  • 5.1.2 Checklist Before Configuring Grid Control for Oracle Email Monitoring
  • 5.1.3 Enabling Oracle Email Monitoring
  • • 5.1.3.1 Using Enterprise Manager Web Site to Set the Statistics Collection Interval
    • 5.1.3.2 Using Oracle Internet Directory Commands to Set the Statistics Collection Interval
  • 5.1.4 Saving Oracle Email Monitoring Data in a Common Data Store
  • 5.1.5 Identifying Oracle Email Hosts and Databases
  • • 5.1.5.1 Identifying the Oracle Email Component Hosts
    • 5.1.5.2 Identifying the Oracle Email Mail Stores
    • 5.1.5.3 Identifying the Connection String for an Oracle Email Mail Store
• 5.2 Creating the Oracle Email Server Targets
• • 5.2.1 Summary of the Oracle Email Server Target Types
  • 5.2.2 Using the Grid Control to Create the Oracle Email Server Targets
  • 5.2.3 Summary of the IMAP Server Target Properties
  • 5.2.4 Summary of the SMTP IN Server Target Properties
  • 5.2.5 Summary of the SMTP OUT Server Target Properties
  • 5.2.6 Summary of the POP Server Target Properties
• 5.3 Creating the Oracle Email Service Targets
• • 5.3.1 About the Oracle Email Service Targets
  • 5.3.2 Using Grid Control to Create the Oracle Email Service Targets
  • 5.3.3 Summary of the IMAP Service Test Properties
  • 5.3.4 Summary of the SMTP Service Test Properties
  • 5.3.5 Summary of the POP Service Test Properties
  • 5.3.6 Summary of the NNTP Service Test Properties
• 5.4 Creating a WebMail Web Application
• 5.5 Creating the Collaboration Suite Database Target
• 5.6 Creating the OID Client Target
• 5.7 Creating the Oracle Email Group Target
• 5.8 Changing the Mail Server Listener's Status to Up
• • 5.8.1 Changing the Status of a Mail Listener on UNIX to Up
  • 5.8.2 Changing the Status of a Mail Listener on Windows to Up
• 5.9 Purging Monitored Data from the Oracle Email Mail Store
• • 5.9.1 Executing the es_perf_purge PL/SQL Procedure
  • 5.9.2 Using the Grid Control Job System to Automatically Purge the Mail Store
  • 5.9.3 Deleting All Monitoring Data from the Mail Store

6 Configuring Calendar

• 6.1 Preparing to Configure Grid Control to Manage Oracle Calendar Targets
• 6.2 Creating the Oracle Calendar Server Target
• 6.3 Creating the Oracle Calendar Applications Target
• 6.4 Creating the Oracle Calendar Web Application Target
• 6.5 Creating the Oracle Calendar Group Target

7 Configuring Oracle Voicemail & Fax

• 7.1 Using Grid Control to Manage Oracle Voicemail & Fax

8 Configuring Files

• 8.1 Preparing to Configure Grid Control to Manage Oracle Files
• • 8.1.1 Modifying the Management Agent Classpath
  • 8.1.2 Overview of the Oracle Files Target Types
  • 8.1.3 Creating a TEST User and Sample Documents
• 8.2 Creating the Internet File System Target for Oracle Files
• 8.3 Creating the Oracle Files Web Application Target
• 8.4 Creating the Oracle Files Group Target

9 Configuring Web Conferencing

• 9.1 Overview of the Web Conferencing Target Types
• 9.2 Creating the Real-Time Collaboration Target
• 9.3 Creating a Web Conferencing Web Application Target
• 9.4 Creating the Real-Time Collaboration Group Target

10 Configuring Ultra Search

• 10.1 Overview of the Oracle Ultra Search Target Types
• 10.2 Creating an Oracle Ultra Search Target
• 10.3 Creating the Oracle Ultra Search Web Application Target
• 10.4 Creating the Oracle Ultra Search Group Target

Index