12 Content Services Service

Content Services Service target represents the user functionality provided by Content Services. It includes User Access Services like FTP Service, Read Web Application, Send Web Application, and Record Management Web Application.

12.1 Document Statistics

The Document Statistics category provides information about the documents residing on the file servers.

Note:

For target Version 1.0, the evaluation and collection frequency for each metric is every 15 minutes.

The following table lists the metrics and their descriptions.

Table 12-1 Document Statistics Metrics

Metric	Description
Average Document Size (bytes)	Average document size for all the documents stored in Content Services
Total Number of Documents	Total number of documents across the entire Content Services service
Total Size of Documents (bytes)	Total size of all the documents across the entire Content Services service

12.2 Response

The Response category checks and displays whether or not the Content Services services are running.

12.2.1 Status

This metric shows whether or not the User Access Content Services are available. Its status depends upon the status of FTP Service, Read Web Application, Send Web Application, and Record Management Web Application. The status is "up" only when only when all of these services are available.

User Action

If the Status of Content Services Service is down, then check the results obtained by Root Cause Analysis on the Content Services Service Home Page.

12.3 Response Time

The Response Time category provides information about the time taken by Content Services to complete Web Application transactions. A transaction could be a request to upload a file, download a file, etc.

12.3.1 User Action Total Time (ms)

This metric shows the total time taken by Content Services to complete Web Application transactions (including login time and connection time).

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Evaluation and Collection Frequency
Version 1.0	Every 15 minutes