11 Content Services FTP Service

FTP Service is a service that helps general users upload or download files from the file server using FTP.

11.1 FTP Response

The FTP Response category captures the response characteristics of the Oracle Content FTP Service as seen by a client application.

Note:

For target Version 1.0, the evaluation and collection frequency for each metric is every 15 minutes.

The following table lists the metrics and their descriptions.

Table 11-1 FTP Response Metrics

Metric	Description
[FTP] Connect Time (ms)	Time taken by the FTP server to accept a network connection from a client. The connection time is the value determined by the Beacon(s) monitoring this service. The Beacon(s) is(are) responsible for executing the perl script to ping the host and determine the total connection time. If multiple Beacons are monitoring this service, the value displayed is the average of all the values determined by all the Beacons.
[FTP] Download Rate (KB/second)	Rate at which the FTP server downloads a file. The download rate is the value determined by the Beacon(s) monitoring this service. The Beacon(s) is(are) responsible for executing the perl script to ping the host and determine the total download time. If multiple Beacons are monitoring this service, the value displayed is the average of all the values determined by all the Beacons.
[FTP] Download Time (ms)	Time taken by the FTP server to download a file. The download time is the value determined by the Beacon(s) monitoring this service. The Beacon(s) is(are) responsible for executing the perl script to ping the host and determine the total download time. If multiple Beacons are monitoring this service, the value displayed is the average of all the values determined by all the Beacons.
[FTP] Login Time (ms)	Time taken for a connected client to login to the FTP Server. The login time is the value determined by the Beacon(s) monitoring this service. The Beacon(s) is(are) responsible for executing the perl script to ping the host and determine the total time consumed for logging into the server. If multiple Beacons are monitoring this service, the value displayed is the average of all the values determined by all the Beacons.
[FTP] NOOP Time (ms)	Measures the time taken by the FTP client to connect and receive feedback from the FTP Server by using the NOOP command. The NOOP time is the value determined by the Beacon(s) monitoring this service. The Beacon(s) is(are) responsible for executing the perl script to ping the host and determine the total NOOP time. If multiple Beacons are monitoring this service, the value displayed is the average of all the values determined by all the Beacons.
[FTP] Number of Retries	Total number of retries attempted on the FTP Server.
[FTP] Status	Status of the FTP service. It is the status determined by the Beacon monitoring this service. The Beacon is responsible for executing the perl script to ping the host and determine its status. If the Status of FTP Service is down, then check the results obtained by Root Cause Analysis on the FTP Service Home Page.
[FTP] Status Description	Describes the status of the FTP Test. For example, if the test fails, it describes why it failed.
[FTP] Total Time (ms)	Total time taken to connect (to the FTP Server), login, and download a file. The total time taken is the value determined by the Beacon(s) monitoring this service. The Beacon(s) is(are) responsible for executing the perl script to ping the host and determine the total processing time. If multiple Beacons are monitoring this service, the value displayed is the average of all the values determined by all the Beacons.
[FTP] Upload Rate (KB/second)	Rate at which the FTP server uploads a file. The upload rate is the value determined by the Beacon(s) monitoring this service. The Beacon(s) is(are) responsible for executing the perl script to ping the host and determine the total upload time. If multiple Beacons are monitoring this service, the value displayed is the average of all the values determined by all the Beacons.
[FTP] Upload Time (ms)	Time taken by the FTP server to upload a file. The upload time is the value determined by the Beacon(s) monitoring this service. The Beacon(s) is(are) responsible for executing the perl script to ping the host and determine the total upload time. If multiple Beacons are monitoring this service, the value displayed is the average of all the values determined by all the Beacons.

11.2 Response

The FTP Response category checks and displays whether or not the FTP Service is running.

11.2.1 Status

This metric indicates whether or not clients are able to access files through the FTP Service. The availability of FTP Service depends upon the status determined by the Beacon monitoring this service. The Beacon is responsible for executing the perl script to ping the host and determine its status.

User Action

If the Status of FTP Service is down, then check the results obtained by Root Cause Analysis on the FTP Service Home Page.

11.3 Usage

The Usage category provides information about the usage of FTP Server.

Note:

For target Version 1.0, the evaluation and collection frequency for each metric is every 15 minutes.

The following table lists the metrics and their descriptions.

Table 11-2 Usage Metrics

Metric	Description
Average Request Handling Time (seconds)	Average time taken by the FTP Server to handle a request (e.g. request to download a file, upload a file, etc). The average time taken is the value determined by the Beacon(s) monitoring this service. The Beacon(s) is(are) responsible for executing the perl script to ping the host and determine the request handling time. If multiple Beacons are monitoring this service, the value displayed is the average of all the values determined by all the Beacons.
Downloaded Content Size (MB)	Total size of the content downloaded from FTP Server.
Requests Completed	Total number of requests serviced by the FTP Server (e.g. request to download a file, upload a file, etc).
Uploaded Content Size (MB)	Total size of the content uploaded to FTP Server.