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Oracle Workflow Administrator's Guide
Release 2.6.3.5

Part Number B12160-02
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Setting Up Notification Mailers

Currently, Oracle Workflow supports the Simple Mail Transfer Protocol (SMTP) for outbound messages and the Internet Message Access Protocol (IMAP) for inbound messages. You must have an SMTP server set up in order to send Oracle Workflow notification e-mail messages, and and an IMAP server set up if you want to receive e-mail notification responses. Users can receive e-mail notifications using various e-mail clients, although notifications may be displayed differently in different clients, depending on the features each client supports.

Note: Oracle Workflow supports IMAP version 4 (IMAP4) compliant mail servers. Ensure that your mail server uses this IMAP version. For more information, see the JavaMail API Design Specification: http://java.sun.com/products/javamail/JavaMail-1.2.pdf

Note: If you have certain types of software installed, you may already have the necessary mail server functionality available. For example, products such as Oracle Email, Microsoft Exchange, or Lotus Notes include IMAP services. You can use a UNIX server as an SMTP server by configuring the Sendmail program.

Additionally, you can choose to use IMAP server software that is available for download from some sources. For example, the University of Washington offers the UW IMAP Server as a public service, and Carnegie Mellon University offers the Cyrus IMAP Server. You might choose this option if your enterprise uses UNIX Sendmail e-mail accounts, for instance. For more information, see: http://www.washington.edu/imap/, http://asg.web.cmu.edu/cyrus/, and http://www.imap.org/.

Note: Third party software products are mentioned as examples only. Oracle makes no recommendation or endorsement of these third party software products.

If you are using the version of Oracle Workflow embedded in Oracle Applications, you should use the Oracle Workflow Manager component of Oracle Applications Manager (OAM) to configure and run notification mailers. For more information, please refer to the Oracle Applications Manager online help.

If you are using the standalone version of Oracle Workflow, you should use the standalone Oracle Workflow Manager component available through Oracle Enterprise Manager to configure and run notification mailers. For more information, please refer to the Oracle Enterprise Manager online help.

To set up a notification mailer, you must perform the following steps.

arrow icon   To Set Up a Notification Mailer

Note: When you enter the SMTP Server and IMAP Server parameters, specify the actual host name for each server. Do not use localhost as the setting for these parameters. You can optionally specify the port number to use on each server. Note, however, that notification mailers do not support SSL (Secure Socket Layer) connections to these servers. If you do not specify a port number, the notification mailer uses port 143 on the IMAP server and port 25 on the SMTP server by default. Specify each server in the following format: <server_name>[:<port_number>]

Note: In Oracle Applications, you can run a diagnostic test to verify the GSM services for Oracle Workflow. See: Oracle Workflow Diagnostic Tests.

Note: The IMAP server, e-mail inbox username, e-mail inbox password, and reply to e-mail address are required only if you want to receive inbound messages. Alternatively, if you only want to send outbound messages and do not need to receive inbound messages, you only need to set the inbound thread count to 0 after installation and enter placeholder values for the inbound configuration parameters in order to complete the configuration of the Workflow Notification Mailer.

Note: Responses that are generated automatically from an HTML-formatted notification or attachment must always use a response template, regardless of which response method you select.

	sqlplus <user/pwd> @afsvcpup

	sqlplus <user/pwd> @afsvcpup

See: Implementing Notification Mailers

See: Managing Notification Mailers

See: Outbound Notification Mailer Processing

See: Inbound Notification Mailer Processing

See: E-mail Notification Security

See: Handling Mailer Errors

See: Modifying Your Message Templates


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