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Context: You need to perform this step only once.

See: Managing Notification Mailers

See: Setting Up Notification Mailers

See: Outbound Notification Mailer Processing

See: Inbound Notification Mailer Processing

See: Wireless Notifications

See: Full MIME Support

See: Notification Preferences

See: Plain Text E-mail

See: HTML-Formatted E-mail with Attachments

See: HTML-Formatted E-mail

See: Plain Text E-mail with an HTML Attachment

See: E-mail Notification Security

See: Handling Mailer Errors

See: Reviewing Notifications via Electronic Mail, Oracle Workflow User's Guide

See: Defining Rules for Automatic Notification Processing, Oracle Workflow User's Guide

See: Standard Agents, Oracle Workflow Developer's Guide

Managing Notification Mailers

Oracle Workflow provides one seeded notification mailer service component, called Workflow Notification Mailer. Most of the configuration parameters for this mailer are set to default values. You can enter the remaining required parameters using the Oracle Workflow Configuration Assistant for the standalone version of Oracle Workflow. For Oracle Applications, you can enter several of the remaining required parameters using AutoConfig and then simply enter the e-mail inbox password after installation in order to complete the configuration of the Workflow Notification Mailer. If the mail servers and Business Event System components used by the notification mailers are set up, and the service component container to which the Workflow Notification Mailer belongs is started, the seeded notification mailer automatically starts running once its configuration is complete. Alternatively, if you only want to send outbound messages and do not need to receive inbound messages, you only need to set the inbound thread count to zero and enter placeholder values for the inbound configuration parameters after installation.

You cannot delete the seeded Workflow Notification Mailer or edit its name, assigned agents, correlation ID value, or container. However, if necessary you can optionally update other configuration parameters, schedule control events, or manually choose control commands to start, stop, suspend, resume, or refresh this notification mailer.

You can also optionally create additional notification mailer service components. For example, you can create a notification mailer that processes only messages that belong to a particular workflow item type. You can also configure any notification mailer service component to process only inbound messages, or only outbound messages.

You associate inbound and outbound mailers with each other by assigning them the same mailer node name. You can optionally assign the same node name to multiple outbound mailers, but you must not assign the same node name to more than one mailer that performs inbound processing.

• If you create an outbound-only mailer, but you still want to perform response processing for e-mail responses to the outbound messages it sends, you should create exactly one other mailer with the same node name that does perform inbound message processing. Otherwise, there will be no inbound mailer that can process incoming responses to outbound messages sent by this outbound mailer.

• If you only want to implement outbound message processing, without inbound e-mail response processing, then you can configure an outbound-only mailer without creating a corresponding inbound mailer. In this case you should configure the mailer to use message templates for response-required notifications that do not request a response by e-mail, but instead direct recipients to respond from the Notification Details Web page. For example, you can configure the mailer to send response-required notifications using the Workflow View From UI message template, which is an alternative template provided by Oracle Workflow in the System: Mailer item type, or create your own custom message templates. The outbound-only mailer can still use the standard message templates to send outbound summary notifications or For Your Information (FYI) notifications that do not require a response.

• If you create an inbound-only mailer, you should create at least one outbound mailer with the same node name. Otherwise, no inbound response messages will be marked with that node name and this inbound mailer will have no messages to process.

Note: The node name for each node must be unique. However, multiple outbound mailers and one inbound mailer can share the same node. The maximum length for a node name is eight characters, and the node name cannot include any spaces or any of the following characters: left bracket ([), right bracket (]), slash (/), or at sign (@).

Service components must be hosted by a service component container. If you create custom notification mailer service components, you can assign them to the seeded container for notification mailers.

• In Oracle Applications, a service component container is implemented as a Generic Service Management (GSM) service. The seeded container for notification mailers is named Workflow Mailer Service.

• In standalone Oracle Workflow, a service component container is implemented as a servlet within an OC4J instance. The seeded container for notification mailers is named WFMLRSVC, within an OC4J instance named OC4J_Workflow_Component_Container.

See: Setting Up Notification Mailers